Back

Riley Ford Inc

Plattsburgh, NY

4.8
307 Reviews

7189 US 9

Plattsburgh, NY

12901

Directions

By Type

Showing 307 reviews

May 11, 2021

Incredible experience with the dealership and the entire sales/business team. Riley Ford has earned my business for life! Sean and Jessica went above and beyond to meet my needs. More

by megpelkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Winters
May 06, 2021

great friendly service. everyone is awesome and everyone works as a team. this place amazes me. it's a well oiled machine that provides the best service hands down every time. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily in service and Kyle and Jake in parts
April 23, 2021

Rileys is a great place to do business ,the people are fantastic the service department is clean..it’s a fun atmosphere to be in..Rileys is tops More

by Steve L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lawton,Jessica Hanson
April 04, 2021

As usual it was a smooth transition into my new truck with the help of my salesman Jon at Riley Ford. The staff is always friendly and professional. More

by Skibum518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Gravelle, Jessica Hanson
March 28, 2021

The service I had done was a recall and the service was done when they said it was going to be done and everything is fine Thank YOU More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE CENTER
March 28, 2021

Riley Ford is where it's at !!!!! Awesome people doing great things. Service department is top notch friendly knowledgeable people making sure the service process is a good one. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily in service and Kyle and Jake in parts, Casey Martineau
March 25, 2021

Fast, convenient service. Friendly desk staff. Comprehensive service. Easy to schedule appointments. Would be nice if they had loaner cars available during servicing as advertised when buying a More

by Emsypek7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 16, 2021

Riley Ford is a very friendly place. That always has prompt service. The employees are always friendly. The employees always listen to the customers needs More

by Tcarp1874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy, Jenna, Jessica,Jon
March 12, 2021

I am very satisfied with the service department at Riley Ford. They take the time to check over everything on my truck and keep me informed of anything that needs attention. Everyone at Riley Ford are very More

by Dick2786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan - Jenna - everyone there is excellent, Casey Martineau
March 04, 2021

Riley Ford treats everyone like family. They have received many Ford President’s awards which speaks highly of their commitment to customer satisfaction. Love them. More

by Jarrgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hanson, Ryan Roberts, Jon Gravelle , Casey Martineau
...
16
...