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Riley Ford Inc

Plattsburgh, NY

Overview
Reviews
Vehicles
4.8
307 Reviews
Call Dealership (518) 561-5030
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7189 US 9

Plattsburgh, NY

12901

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Showing 307 reviews

March 02, 2022

Real family business and helped by amazing people, The amount of effort that is put in to helping people find and do what they need is unmatched. I know ford make may not be for everyone but you just can' More

by dsturgen777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Winters, Casey Martineau
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Apr 14, 2022 -

dsturgen777 responded

I cannot begin to describe the amount of family effort that the folks at Riley put towards each and every customer when you walk in there you will be greeted by four gentlemen of very notable experience and the most welcome environment you can possibly think of. I had the pleasure of dealing with Ryan and Sean Ryan really helped out describe things to me about various different models Sean really elaborated on a particular model that I had my mindset to from there on Sean went above and beyond to meet every aspect of what I needed and my financial reasons as well. As for the ladies behind the scene that handle the finances Jessica and Vanessa are top-notch they really don't miss anything from the fine print to the extra stuff that most people don't even care to read but they are top notch.

February 16, 2022

Good service when it comes to sales, but service department charged $50 to tell me I need a battery, while most places do that for free. More

by Brz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names?
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February 11, 2022

The very best customer service and great care of your vehicle is what you always get from the good people at Riley Ford. They solved problems for us others couldn't and they always try to keep the custo More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department only
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February 07, 2022

the best service around. service with a smile. this place goes the extra mile every time !!! More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily
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February 07, 2022

Got in easy and quick they did a great job very friendly and helpful I will always return there as I feel they are honest and up front More

by norlando47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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February 05, 2022

Great friendly service with everyone involved. Waiting area clean and comfortable. I will not hesitate to have my service done there in the future. More

by Llacroix3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
Report | Print
January 26, 2022

Working with Sean, was very straightforward, He answered all my questions. Worked very hard on the poor veteran program offered by Ford. If Sean and Riley had not been so helpful I would not be driving a F More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Winters
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January 07, 2022

Riley Ford provides excellent sales and service and I recommend them to all my family and friends! More

by delanuit22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Jessica, Casey Martineau
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January 06, 2022

I called for an inspection and got in a timely fashion. Vehicle was ready when I went to pick it up. More

by Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
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January 05, 2022

They are a no pressure, highly professional dealership. The experience was very positive and I love my new truck. More

by John R. Linney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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