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Riley Ford Inc

Chazy, NY

Overview
Reviews
Vehicles
4.9
293 Reviews
Call Dealership (518) 846-7131
View Awards

9693 Route 9

Chazy, NY

12921

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Showing 293 reviews

April 14, 2022

Great place to deal with with a family oriented feeling. Will definitely go back again More

by thehipist1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Winters
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April 14, 2022

I always appreciate the honest and easy way of doing business at Riley Ford. I am truly a customer for life. More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gravelle
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April 07, 2022

Great friendly place to do business with. Everyone is top notch in every department. Never any issues with this place. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna,Jon,Kelly and Emily
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March 25, 2022

The staff always treats you like family, and the service is fast and reliable. They are friendly, personable and knowledgeable. More

by Nene'sEscape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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March 18, 2022

customer service and service department were great, was in and out, definitely recommend Riley Ford to everyone ! More

by lbarcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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March 12, 2022

The employees at Riley Ford are professional, prompt, and friendly. The service is very reliable and trust worthy. I always feel safer driving my car after it has been serviced at Riley Ford. More

by nyelle56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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March 02, 2022

Real family business and helped by amazing people, The amount of effort that is put in to helping people find and do what they need is unmatched. I know ford make may not be for everyone but you just can' More

by dsturgen777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Winters, Casey Martineau
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Apr 14, 2022 -

dsturgen777 responded

I cannot begin to describe the amount of family effort that the folks at Riley put towards each and every customer when you walk in there you will be greeted by four gentlemen of very notable experience and the most welcome environment you can possibly think of. I had the pleasure of dealing with Ryan and Sean Ryan really helped out describe things to me about various different models Sean really elaborated on a particular model that I had my mindset to from there on Sean went above and beyond to meet every aspect of what I needed and my financial reasons as well. As for the ladies behind the scene that handle the finances Jessica and Vanessa are top-notch they really don't miss anything from the fine print to the extra stuff that most people don't even care to read but they are top notch.

February 16, 2022

Good service when it comes to sales, but service department charged $50 to tell me I need a battery, while most places do that for free. More

by Brz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names?
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February 11, 2022

The very best customer service and great care of your vehicle is what you always get from the good people at Riley Ford. They solved problems for us others couldn't and they always try to keep the custo More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department only
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February 07, 2022

the best service around. service with a smile. this place goes the extra mile every time !!! More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily
Report | Print
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