Rick McGill's Airport Toyota
Alcoa, TN
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1,125 Reviews of Rick McGill's Airport Toyota
Timely service and a pleasant rep. The technology is useful and keeps you up to date. Unfortunately I was overcharged by almost $100, but after I requested it be looked at, the rep fou The technology is useful and keeps you up to date. Unfortunately I was overcharged by almost $100, but after I requested it be looked at, the rep found the error and corrected it. Offered to get my suv washed and this was appreciated. More
I have never had a bad experience here. As we know not all dealership service departments are honest. As long as they treat me right I will give them all my service work. As we know not all dealership service departments are honest. As long as they treat me right I will give them all my service work. More
I've had a disappointing experience with Rick McGill's Toyota, particularly with their general manager, Patrick, who has been quite difficult to interact with. Despite being a repeat customer with two Toy Toyota, particularly with their general manager, Patrick, who has been quite difficult to interact with. Despite being a repeat customer with two Toyota Sequoia purchases in recent months, I've encountered ongoing issues, including what feels like harassment post-purchase. The level of unprofessionalism has been surprising and not what I expected from a reputed dealership. More
I went in for a scheduled oil change but it did not inform anyone that I was there for an oil change, it only informed them of my note I requested to check on my battery. But the people were incredibl inform anyone that I was there for an oil change, it only informed them of my note I requested to check on my battery. But the people were incredibly nice and went out of their way to fit my oil change in even after closing. Great service, great inspection information. Over all, really appreciate y'all. More