
Rick McGill's Airport Toyota
Alcoa, TN
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1,144 Reviews of Rick McGill's Airport Toyota
It was easy to schedule appointment on line. Robin is efficient and helpful in providing necessary information. I was in and out in a very timely manner. efficient and helpful in providing necessary information. I was in and out in a very timely manner. More
PMS for 2017 Tacoma I made my appointment online for PMS of my 2017 Tacoma. I received an email reminder of the appointment, very helpful. Upon arrival I was greeted by a I made my appointment online for PMS of my 2017 Tacoma. I received an email reminder of the appointment, very helpful. Upon arrival I was greeted by a service department representative and was promptly checked in. Approximately 40 minutes later I was ready to go. I was ready for at least an hour and a half wait time but no way Rick McGill service department wasn’t having any part of an extended wait. Excellent customer service by qualified personnel. More
I scheduled and it was done My 60,000 checkup was timely fast and I was on my way. They did everything I needed and honored the coupon I received in the mail. My 60,000 checkup was timely fast and I was on my way. They did everything I needed and honored the coupon I received in the mail. More
Great service department after sale (know this from purchase of Tundra previously)! Great sales staff. Very convenient hometown dealer. Thanks to Jerry and Gino for helping us make this important fa purchase of Tundra previously)! Great sales staff. Very convenient hometown dealer. Thanks to Jerry and Gino for helping us make this important family purchase for our son. More
Excellent, professional, and quick service!! Tami, Audry, James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! More
New Rav4 Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interest Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interested in within a few days. More
Have always had wonderful service and great people. I like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. More
Prompt and warn reception Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spen Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spent waiting was minimal. I felt as though my business is appreciated. More
Professional and timely I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. More
This dealership was the only one in my surrounding area that was interested in helping me find what I was looking for! This was the third dealership that I had been to in one day, but no one was interested that was interested in helping me find what I was looking for! This was the third dealership that I had been to in one day, but no one was interested in helping me find what I was looking for. Much to my surprise, Chris Dykes not only told me that he could help me, but he would find the new 2020 highlander that I was looking for. It was delivered in less than a week! Thank you for great service and taking a genuine interest in your customers. More