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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

May 03, 2021

The service department is simply the best I have ever had any dealing with. They are excellent, and I appreciate their helpfulness. I highly recommend. More

by jwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
May 03, 2021

Your staff is very professional, always helpful as they go beyond making your customer visits worth while.I also visited the parts department and I received excellent service there too. Thank you! More

by Caps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat
May 02, 2021

I was treated with efficiency and grace which I greatly appreciated. I was greatly relieved to have the problem solved because the noise it caused was very unnerving. Thank you! More

by sakoeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several unknown
April 29, 2021

Went here just traveling through from NC ,needed my Camry checked out,Robin in service department was very helpful and took care of problems to my satisfaction More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
April 28, 2021

Always friendly and helpful. Excellent service. Wonderful staff. Thank you. I have always had a positive experience at your service department. You have wonderful employees. More

by fseymour07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
April 24, 2021

Professional required service supplied with complete explanation along with a free car wash (greatly needed). I would appreciate a little quicker service considering an appointment was made. More

by Tom S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
April 24, 2021

Took my Tacoma in for it's first oil change. Although I didn't have an appointment, Eddie Tweed took me right in and the service was completed with 45 minutes. Eddie took time to locate me in the front lo More

by Larry Elder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Tweed
April 22, 2021

First service on new RAV4. In and out in good time with no issues. Comfortable waiting area with good space for social distancing Very pleasant visit. More

by Madman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't remember
April 22, 2021

Service was very professional and fast. Much faster that I'd expected considering my previous experiences at other dealerships! Waiting areas were clean and neat. Will definitely go there for all service! More

by pharmaboytn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
April 21, 2021

Wonderful experience and the very best customer service. Chris Clevenger was great, attentive and very helpful. Sonja Booker is a very sweet lady. After I made up my mind to the vehicle I wanted everyt More

by krh1568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clevenger
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