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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,126 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,126 Reviews of Rick McGill's Airport Toyota

July 15, 2021

Had 20k service, was told it would be about an hour, and it took just under an hour. Breakroom was clean and temperature was good. Nice showroom to check out. More

by mark171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Daniel
July 12, 2021

I always get great service at Rick McGills Airport Toyota. friendly and quick service, I will recommend them to all my friends and family I love my Camry More

by sharyf33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shannon gilmore
July 12, 2021

Absolute pleasure doing business here. After recent experience at a different Toyota dealership I was ready to give up on the Toyota brand. Thank you Chris and Robbi for restoring my faith. More

by Kirk P.
Recommend Dealer
Yes
Employees Worked With
Chris Clevenger, Robbi Denton
July 03, 2021

Robbyn is a very accommodating service writer and goes above and beyond to make sure all services are completed competently on my car. Service was finished in a reasonable amount of time. More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
June 30, 2021

Very helpful sales staff. Made the best of the car Very helpful sales staff. Made the best of the car shortage in auto industry. Got the car we wanted in a tight situation due to microchip shortage More

by Blackbear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose De Anda, Chuck Farhat
June 27, 2021

Everyone was nice and professional. The waiting area and bathrooms were clean. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
June 25, 2021

They are quick, kind, and courteous every time I go. More

by Tiara Kemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn
June 25, 2021

Be cautious when buying here. They are certainly engaging in questionable pricing of mandatory dealer add ons. $600 window etching, $500 dollar fabric guard, $400 paint protection, all without a single bit o More

by Don B.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
June 24, 2021

Dealer was very helpful in enabling our trade-in for a newer car. The service has been as advertised. The service manager has gone out of her way to answer my questions to the extent of recommending so More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
June 19, 2021

I liked that I was able to get a free car wash at my request. I also liked the reasonable cost of the service and the short amount of time I had to wait. More

by j.l.rudder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department employee. I don’t remember his name.
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