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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

October 13, 2021

Excellent services, fast and efficent, very.professional ! All my issues were taken care of in one visit ! More

by David Hornbuckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
October 06, 2021

I love working with the people in the service center. Always helpful and very honest about the work being completed on the car. More

by Jpotte15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore, Robbyn Hicks
September 30, 2021

I leased a vehicle in Fl and brought it here for service. What a refreshing surprise. They were fast, efficient and did much more than I was expecting. No nonsense, no "surprise" costs, polite and helpful More

by kimsonevol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
September 22, 2021

I am very impressed with Rick McGills Toyota. I have been to Toyota of Knoxville and it was an awful experience. I will never go there again. I decided to try Rick McGill’s and I must say that it was exactly More

by Alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
September 11, 2021

Finance didn’t offer the 2.49 interest rate. Had to ask for it. Salesman Chris Clevenger was very helpful and patient since we had our granddaughter with us. More

by pabanky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clevenger
August 24, 2021

Clean facility, courteous people, service performed in an sufficient time frame. Comfortable waiting area.location fits my need. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady in service department.
August 10, 2021

Every one was very friendly. Robin was very informative and answered my questions and explained everything so i could understand. The service was quick. I dont get the pressure of selling me items I dont More

by salwat22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and unsure of the other person.
August 06, 2021

Friendly staff, clean service area and show room. Dawn explained my service report and escorted me to my vehicle -- I appreciated not having to find my vehicle in the parking lot! More

by dpeace5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Fellows, Doug Hicks
August 03, 2021

Service was provided in a very efficient and timely manner. Robyn, the service writer extremely nice and professional. More

by wrcline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
July 30, 2021

Service was fast and efficent. Robin had everything ready to go when I pulled into the service dept. My problem was resolved within thirty minutes More

by jhnelms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
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