Rick McGill's Airport Toyota
Alcoa, TN
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1,126 Reviews of Rick McGill's Airport Toyota
Really great service. I appreciated the quick attention to detail and the waiting area was perfect to work while waiting on the vehicle. I appreciated the quick attention to detail and the waiting area was perfect to work while waiting on the vehicle. More
My service experience was amazing here. My technician was Kevin and he does an awesome job. My advisor was Robbyn and she always very friendly and always communicates well about what is goi My technician was Kevin and he does an awesome job. My advisor was Robbyn and she always very friendly and always communicates well about what is going on with the vehicle. Donna set up my appointment for my recall, she was very polite and you can tell she cares about her customers. Over all my experience with Rick McGill's was excellent. I will recommend for people to come here for service. More
Very customer service friendly, knowledgeable staff. Having worked in the customer service field I know it can be difficult to put on a smile when someone is being difficult. Your staff was quick to a Having worked in the customer service field I know it can be difficult to put on a smile when someone is being difficult. Your staff was quick to answer questions and go that extra mile. Gavin was especially helpful and went out of his way to set my phone up. Very patient and was completely pleasant. Customer service rates very high with me and you have every reason to be proud of your staff. More
I worked with salesman Jeremy Williams for the purchase of my new RAV4 Hybrid. It needed to be ordered and Jeremy kept me informed on the building, shipment, and the recall. Very pleased with Jeremy, we of my new RAV4 Hybrid. It needed to be ordered and Jeremy kept me informed on the building, shipment, and the recall. Very pleased with Jeremy, we will deal with him again when we buy a truck for my husband. More
We just moved here from out of state and I took my 2021 RAV4 in for service. We pulled right in and were met by a very professional, courteous, and friendly young man named Matt. He answered all my quest RAV4 in for service. We pulled right in and were met by a very professional, courteous, and friendly young man named Matt. He answered all my questions and we were in and out in 30 minutes for our oil change and tire rotation! They also honored my new vehicle warranty for this service free of charge. That's what I call a good first impression, and as we all know, you only get one of those! More