Rick McGill's Airport Toyota
Alcoa, TN
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1,126 Reviews of Rick McGill's Airport Toyota
The experience was fantastic compared to the other dealerships in the area. My concerns were addressed and any work was explained and quoted in advance. Great Job for all of them! dealerships in the area. My concerns were addressed and any work was explained and quoted in advance. Great Job for all of them! More
Service was performed in a timely and efficient manner-the service Rep. was very helpful and identifed several areas that needed attention and my car was ready when expectded. manner-the service Rep. was very helpful and identifed several areas that needed attention and my car was ready when expectded. More
Brad Chambers, my salesman met me at the door and took care of everything. Everyone in service was very nice and helpful. This was my first service at Rick McGill and I was very pleased. care of everything. Everyone in service was very nice and helpful. This was my first service at Rick McGill and I was very pleased. More
From the first time that a Rick McGill's representative reached out to me to discuss my needs, I was thoroughly impressed by the professionalism and desire to put me in the right automobile that I experien reached out to me to discuss my needs, I was thoroughly impressed by the professionalism and desire to put me in the right automobile that I experienced. When I arrived at the dealership I was introduced to my salesman, Gavin Schauffler, and he did a terrific job of explaining exactly what options were available to me. Even though I had to wait for a few weeks to actually receive my new SUV, Gavin kept in contact with me and updated me regarding the status of my vehicle throughout the process. When my RAV4 finally arrived at the dealership, Gavin let me know what time to be there in order to get the vehicle inspection and financing taken care of promptly. I would definitely recommend Rick McGill's Airport Toyota to anyone who is looking for a great automobile, in general, and I would absolutely recommend Gavin Schauffler, in particular, for the sales experience and customer service side of things. More
As always Matt, the service advisor, was excellent. It's a bit of a drive down there from where I live, but worth it. I wouldn't go anywhere else. It's a bit of a drive down there from where I live, but worth it. I wouldn't go anywhere else. More