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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

February 10, 2023

Matt is great and always makes sure I get service needed and not what I don’t and is professional More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 10, 2023

Friendly and efficient staff. I highly recommend them for car buying. They jabe a great team More

by coneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck
February 08, 2023

I have always received great service and always impressed with the quality of service and support of the staff More

by my5dogs4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliiee
February 04, 2023

The service staff was very professional and seemed willing to try and help. I came in for tire rotation and inspection after the first 5000 miles of driving. The only negatives that I experienced we More

by Mark <><
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch anyone's name this time around
February 04, 2023

Staff was very helpful and knowledgeable. Car was finished promptly and all of the services were done well. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
January 31, 2023

Exceptional service from the moment I pulled into the service bay until I left. My service was explained afterwards in detail along with being asked to call if I needed anything further. Robin Hicks wa More

by Rav4 Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
January 24, 2023

I only needed a periodic service (, but was confused about what that would entail, since the vehicle has unusually low mileage. The service manager was most patient in helping to determine the recommen More

by tenntom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
January 23, 2023

Great service! That is all I have to say about that. Thank you very much! More

by aven114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and Robyn
January 21, 2023

Thecstaff is excellent . Our salesperson Aubry was very knowledgeabl, answering our questions. We didn't feel pressure as we made our choice. We went in thinking we were looki More

by Carly
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Audrey Hopkins, (sales) Kevin Scheiderer ( mgr) Gavin (helped w electronics later)r
January 14, 2023

Always prompt and friendly greeting with explanation of available services. The video inspection is very helpful. More

by khammont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin and service manager I don’t remember technician’s name or young man that prepped car when we got out.
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