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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

February 02, 2017

Fast, friendly and efficient I came in for routine service without an appointment. Expected to have to wait for some time. However, even though I was told that I may have to wait More

by Hans
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
January 31, 2017

Great service! My visit to your service department could not have been any better. Always do a great job. So thankful for you putting the icing on the cake by givi More

by Ridgy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Hicks, don't know names of others
January 31, 2017

Kind and quick The gentleman that helped us was super nice. I think his name was Jim. He seemed to really care about our service. Service time was pretty close to qu More

by LMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
January 27, 2017

Good experience, very professional. From the greeting of the service team to the cashier payment for services, the experience was quick, professional, and efficient. I would recommend R More

by CamryHybrid10
Recommend Dealer
Yes
Employees Worked With
Robyn
January 25, 2017

Routine service Because I always have service done here, they have record of what has been done in the past. For me, that is an important perk! More

by Link
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Leander
January 25, 2017

Air bag recall and oil change Repairs were completed in a timely manner, the service waiting area was comfortable and the service personnel were most helpful. Though I was told the More

by Stem50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
??? Jerome?? Can't remember
January 25, 2017

Highly I would highly recommend this dealership and it's employees very helpful and very nice to deal with. Will look at the dealership for my next purchase. More

by Mikayla99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Renzulli
January 19, 2017

oil and filter change Very prompt, got appointment same day, in and out in short time. Everyone in service area always professional and helpful. Check out clerk very frien More

by wanda day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Known Steve Lay from your dealership for several years, always helpful and professional
January 19, 2017

Thanks Thank you for providing timely service--even without having made an appointment! I brought my Scion in for servicing for the second time and have bee More

by Love My Scion Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't catch a name
January 19, 2017

Replace dash on my 2004 4-Runner, manufacture recall Replaced dash in very reasonable time, even checked tire pressure including spare. No charge! All service people very friendly, Travis was excellent More

by Marlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Robyn
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