Rick Hendrick Toyota of Fayetteville

Over the top Professionalism Employees dealt with: Dawn Merritt Over the top professionalism, her word was her bond, no idle talk-right to business, no push sale tactic. Dawn Employees dealt with: Dawn Merritt Over the top professionalism, her word was her bond, no idle talk-right to business, no push sale tactic. Dawn went above and beyond catering to my request and well, demands. Service department fixed the deficiency requested before purchase. The foreman was identified on the spot deficiency in the rain. More

I always get a good deal and expert advice at Rick Hendrick My sales person was Dawn. I looked especially for her because she did a good job on a Highlander that I purchased in 2016. She was just as good on t My sales person was Dawn. I looked especially for her because she did a good job on a Highlander that I purchased in 2016. She was just as good on the perchuse of this 2018 4 Runner. I also like the service Dept at RH Toyota. More

Wonderful experience I purchased a used truck here recently. I have bought about 17 vehicles in about 18 years and I must say that this has been one of my best experiences I purchased a used truck here recently. I have bought about 17 vehicles in about 18 years and I must say that this has been one of my best experiences so far. My salesman was Andrew Aspinall and he made all the difference. He was very kind, helpful and above all, honest – which is always the biggest fear when purchasing a used vehicle… Andrew was also very empathetic and made me feel comfortable during the negotiation. He definitely exceeded all of my expectations. We are happy with our truck and I would not hesitate to drive to Fayetteville (one hour away from where I live) again, should I need another vehicle. Rosa as well was very professional and easy to deal with, during the financing process. Good job guys and THANK YOU for the outstanding customer service!!! More

It took one hour as promised. the dealership changed my oil and topped off all fluids in a timely manner. They also aske the dealership changed my oil and topped off all fluids in a timely manner. They also asked to balance my tires and align my tires . I told them not to and they honered my request. More

An amazing experience that gave me peace about buying a new Everyone who is looking for a vehicle that is dependable, has great fuel economy, with state of the art safety features, a sharp new look & a very smo Everyone who is looking for a vehicle that is dependable, has great fuel economy, with state of the art safety features, a sharp new look & a very smooth ride on the road, NEEDS to come and look at the new 2018 Toyota lineup. I just bought a 2018 Corolla and I am very impressed on how smooth and quiet it drives. I love the way the seats hug me feelfirm at the same time. The Rick Hendrick Toyota did an excellent job in working with me on price and helping me get a very affordable interest rate. They were polite and I enjoyed working with and meeting all of them, especially Andrew the salesman and Daniel Pedilla, the finance manager. Both gentleman were very friendly and helped me understand the value of the safety features on my Corolla and the need for the warranties I would highly recommend having them as my salesperson and finance manager if possible. Thank you Rick Hendrick! More

Great dealer ship! Honest sales representative! First time leasing a vehicle great price short process easy to navigate through pricing. Would highly recommend this dea Honest sales representative! First time leasing a vehicle great price short process easy to navigate through pricing. Would highly recommend this dealer! Great experience! Go Toyota! More

Awesome Service, thanks Chris! An awesome place, appointment 0730, in at 0715 and Chris Knoble told care of my vehicle and make me feel welcome! one hour later out the door. The An awesome place, appointment 0730, in at 0715 and Chris Knoble told care of my vehicle and make me feel welcome! one hour later out the door. The service department checked the vehicle per a Toyota recall and everything was fine within the Tacoma. I was going home at 0830am. That's what I call service. More

No problems I took my truck in for a recall service. Eric was friendly expedient and courteous. The facility was clean and confortable. They even offered coffee I took my truck in for a recall service. Eric was friendly expedient and courteous. The facility was clean and confortable. They even offered coffee and pastries while I waited. More

Very professional courteous good job Was very helpful courteous knowledgeable of his job and kept me updated of progress. Waiting area clean great refreshments restroom clean, friendly em Was very helpful courteous knowledgeable of his job and kept me updated of progress. Waiting area clean great refreshments restroom clean, friendly employees and helpful More

Rick Hendrick Toyota experience I had a great experience at Rick Hendrick Toyota today. Andrew Aspinall was very helpful and showed great customer service. He took time to explain an I had a great experience at Rick Hendrick Toyota today. Andrew Aspinall was very helpful and showed great customer service. He took time to explain and answered all my questions. I was not pressured to buy anything. I would recommend him to anyone looking to purchase a vehicle. More