Back

Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,535 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

Directions

By Type

Showing 1,535 reviews

February 02, 2021

Great service Professionals. Mr. Golden was excellent and made me feel aa a valued customer. Thank you .Rick Hendrick Toyota has been my service provider for many years and Mr. Golden even offered to have my More

by alvindwarika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Golden, Ivars Kikulis, Annabell Kakungu, Garrett Black, Demarius Henderson, Lamar Love, Adil Chaudhry
Feb 03, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello alvindwarika. Thank you for the great review and taking the time to share your experience with us. Robert Golden is a huge asset to our team and our clients. He will be excited to read your praise for his work. We will see you next time. Have a great week! Sincerely, Chris Bundrick Service Director

February 01, 2021

Rick Hendrick Toyota was amazing. I had a wonderful young man who worked with us from beginning to end, Blake Lewis. He went above and beyond what was expected until he found the car I wanted for the More

by shabeas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lewis, Kimberly Clarke, Shameka
Feb 02, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the glowing review! Sorry about the delays with the tag but I am glad the team was able to assist in getting it handled! Welcome to the Hendrick Family! Lee Crumpton General Manager

January 29, 2021

It was and excellent and pleasant experience. Immediate and well coordinated service upon arrival, after making the proper appointment. Thank you so much Lauren Clifton!!! More

by ELM28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Clifton, mechanics team (don't know their names)
Jan 31, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Elm28, we are so happy to read such a great review about Rick Hendrick Toyota Sandy Springs and Lauren! S Thanks for spotlighting Lauren's talented work. She is an asset to our clients and us as well!! We hope to see you soon! Sincerely, Chris Bundrick Service Director

January 26, 2021

Always a good experience dealing with the Service Department. Easy drop off and quick turnaround. Professional work and workmanship. No surprises. Would recommend to others. More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept
Jan 27, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Good Morning Paul, Thank you for taking the time to share your experience with us. We appreciate your kind words and praise. Reviews like yours is what keeps us motivated to deliver a top notch experience to our guests. We will see you next time and have a great day!! Sincerely, Chris Bundrick Service Director

January 25, 2021

The best experience I've had purchasing a new car. Our salesman, Bryan, was knowledgeable and quite helpful. Lonnie in fiance was awesome. Beautiful facility that is warm and inviting while shopping for a More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Castilla
Jan 25, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Jeff, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Lee Crumpton General Manager

January 21, 2021

I can’t say enough about Daniel Pistillo. He is great. Attentive to all the car issues. I feel he is really honest. Disappointed that there is no TV in the waiting area. I think there used to be. More

by Ellendonnelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pistillo
Jan 22, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello Ellendonnelly. Thank you for taking the time to share your experience with us. Daniel will be excited to hear your comments and praise about his service. We are very fortunate that he is a part of our team. I apologize about the TV but we did decide to not have it any longer. Have a great day!! Sincerely, Chris Bundrick Service Director

January 19, 2021

Everything was smooth and work was preformed quickly while I waited. Glad I purchased from this dealership from the sales to service team they have been great to work with More

by rustymahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service , Lamar Love, Adil Chaudhry
Jan 21, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Rustymahan, we are very happy we could provide you with a positive experience! Our team will be happy to see your review. Thank you for taking the time to share your experience with us. We are always striving for 100% customer satisfaction and are we are always ready to help at a moments notice when you need us. Have a great day!! Sincerely, Lee Crumpton General Manager

January 15, 2021

Great customer service. Rick Hendricks value their customers. Very Always friendly environment. Would recommend to others......clean environment. Service performance great. Cost efficient, quality w More

by garousch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Calderon
Jan 18, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Garousch, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Chris Bundrick Service Director

January 02, 2021

The wait to get service for a flat tire repair was atrociously long! The service advisor DID advise me that my wait would be 2-3 hours long. At the third hour I got antsy and inquired how much longer. More

by saysumthin4now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Jan 03, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello, I don't have record of any flat tire repair and I cannot find you in our system to reach out to try to assist. When you have a moment, please reach me to go over the specifics and let me see if I can get to the root of the issue to make sure this doesn't happen in the future. I appreciate your feedback. 404.236.1905. Lee Crumpton General Manager

Jan 11, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello, Will you please reach out to me at 404-236-1872 so we can address your concerns. I do not have any record for you in our system. I look forward to hearing from you soon. Sincerely, Chris Bundrick Service Director

Jan 12, 2021 -

saysumthin4now responded

Thank you Chris for contacting me. It is this response that I will remain a faithful customer of this dealership. With the exception of this last visit, my experience with this dealership has been phenomenal! I thank you for sincerely following up on my experience and resolving the matter. I look forward to continued, future business with this dealership. Phenomenal response!

January 01, 2021

I was very happy with his service on my for 4 new tires recommendation for my Toyota Highlander XLe 2018. Thanks so much for Kevin he did a great job. More

by victoryfitness1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 03, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for spotlighting the team here. Kevin is a vital part of the team. Welcome to the Hendrick Family! Lee Crumpton General Manager

Jan 03, 2021 -

victoryfitness1 responded

Am a loyal customer 👍

...
97
...