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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,548 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 1,549 reviews

October 18, 2021

Grant was fantastic! He was patient and answered all my questions. Very thorough and informative. More

by cr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Oct 21, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the 5 stars and the kind words! Welcome to the Hendrick Family! Lee Crumpton General Manager

October 18, 2021

Juan Calderon was very professional and he is very helpful and pays attention to detail. Thankyou Juan!! More

by Luz Zapata
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Calderon
Oct 21, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Luz Zapata, we are very happy Juan could provide you with a positive experience at Rick Hendrick Toyota! Thank you also for the 5 Star review.... Rich Pisanti Service Director

October 08, 2021

Awesome salesman, work ethic amazing. Didn’t find a car that day but he made the process of looking so easy and I’ll be back for sure. His smile and conversation was very pleasing. More

by Jazzii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Hall
Oct 10, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the kind words and for giving us a shot here! Welcome to our Hendrick Family! Lee Crumpton General Manager

October 07, 2021

I came in just to look and my sales associate, Grant Shumate showed me three nice cars. He was excellent in his knowledge and understood my needs snd what I could do. He was dedicated and determined to More

by cham224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Oct 07, 2021 -

cham224 responded

I came in just to look and my sales associate, Grant Shumate showed me three nice cars. He was excellent in his knowledge and understood my needs and what I could do financially. He was dedicated and determined to make it happen so I could get my beautiful car.

September 28, 2021

I came from a Honda family. Decided to switch to Toyota after needing to upgrade my 2006 Accord. I landed at a different Toyota dealership first (Marietta), and I left feeling laughed at, disrespected, and More

by Coco504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarius Henderson, Grant Shumate
Oct 02, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the kind words and the glowing review! It truly makes our day that you felt compelled to share this with everyone. I'm so proud of our team and so happy you are now a part of our Hendrick Family! Lee Crumpton General Manager

September 25, 2021

The BEST experience I’ve ever had with any company I dealt with. Unmatched EXCELLENCE! More

by Jammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Sep 25, 2021 -

Jammy responded

Thank You Rick Hendrick Toyota Sandy Springs. I want to commend and acknowledge the atmosphere and culture that I experienced at your location. Warm, inviting, friendly, and welcoming environment. You not only care about your customers but I can tell that you care about your employees as well. Thank you for giving the same commitment to your customer as you do your employees because it’s 100% beneficial to the customer. I would like to give recognition first and foremost to Grant Shumate for helping me with my purchase and giving me all the knowledge and info I would need. I loved his honesty and I love how he represented the integrity not only as a person but he represented it for the company as well. I’m very happy with my decision and you have a new customer. I will never go anywhere else to purchase a car and I will recommend anyone I know to this location. Again, thank you for making this experience one of the best if not the best experiences I’ve had with any company.

September 20, 2021

Sam WAS AMAZING!! Super easy to talk to and very customer oriented. Super friendly and knowledgeable on all the vehicles we test drove. The whole experience was great from the moment we walked in to when I d More

by Mermaidcortne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whang
Sep 23, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Cortne! Thank you so much for your kind words and for highlighting Sam's service. Thank YOU for being a part of our Hendrick Family! Lee Crumpton General Manager

September 18, 2021

Sam Whang took care of me the moment I walked into the building. Very knowledgeable of cars and sales. I was unsure if I was getting anything at all, and he got the best choice for me! Thank you Sam More

by kennethbolte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whang
Sep 20, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Mr. Bolte, Thank you so much for your kind remarks. We are happy to hear Sam was able to grant you good service! Welcome to the Hendrick Family! Lee Crumpton General Manager

September 16, 2021

I was in the market for a new vehicle and was hoping to purchase the same day. I had a bad experience at another dealership but found Rick Hendrick Toyota of Sandy Springs on google. I called and was told More

by Raychelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whang
Sep 17, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Raychelle! Thank you so much for the glowing review! We love hearing that Sam was able to treat you with professionalism and we thank you so much for the recommendation. Welcome to our family! Lee Crumpton General Manager

September 16, 2021

I have been a repeat customer of this dealership and I always ask for Sam. I went in and I had a smooth transaction. I never felt pressured and I always know all my options here. I have two cars I've boug More

by tscodawgbiscut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whang
Sep 17, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the 5 stars and the kind words in regards to Sam. He is a great team member here. Thank you for being such a valued part of our Hendrick Family! Lee Crumpton General Manager

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