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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,563 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 1,563 reviews

December 01, 2022

Edwin Guevara was an amazing help. If you plan on visiting this dealership I recommend you try getting Edwin as you’re salesmen More

by Peter mendoza
Recommend Dealer
Yes
Employees Worked With
Edwin Guevara
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the 5 Stars and welcome to our Hendrick Family! Lee Crumpton General Manager

December 01, 2022

Christopher Munden gives 5 stars a new meaning. If 10 was an option he’d get it! He really makes you feel like “you have a friend in the business” and the amount of time he spent with me was worth More

by mperrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Munden
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Lee Crumpton General Manager

November 30, 2022

I recommend working with Edwin if you’re ever in need of a Toyota. He knows his stuff and has great service More

by Andii1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Guevara
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Lee Crumpton

November 30, 2022

My sales person Edwin Guevara had so much patience with me it made the process very easy and simple.i 100% recommend him More

by Steve jackson
Recommend Dealer
Yes
Employees Worked With
Edwin Guevara
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Lee Crumpton

November 30, 2022

Make sure to ask for Chris! He was such a great salesman. Very knowledgeable and didn’t pressure! Love my new 4 Runner! More

by JamesTurnage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Munden
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Lee Crumpton General Manager

November 30, 2022

I had a great experience working with Chris at this dealership. Chris is very knowledgeable and he explained all of my options very well. I am very happy with the overall experience. More

by cacarril
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Munden
Dec 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for your business and for your kind words. We are constantly striving for perfection in regards to our clients’ experience. Reviews like this just affirm that we are moving in the right direction! Welcome to our Hendrick Family! Lee Crumpton General Manager

November 23, 2022

Great experience here at Rick Hendrick Toyota Sandy Springs. Adrian and Garrett really worked hard to get me a car I can afford on my budget and also finding a car that had all the things I was looking More

by Roxana.withers28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Jackson, Garrett Black
Nov 24, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for your business and for your kind words. We are constantly striving for perfection in regards to our clients’ experience. Reviews like this just affirm that we are moving in the right direction! Welcome to our Hendrick Family! Lee Crumpton General Manager

November 15, 2022

Attentive staff, professional, and after visiting several dealerships, they had the best prices. Highly recommend! More

by jareds27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Hamm
Nov 16, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Hello Jareds27, we appreciate your feedback! Thanks for the recommendation, and have an amazing day! Lee Crumpton General Manager

November 07, 2022

I had a wonderful experience purchasing a car at this location! Jordan was extremely helpful and patient answering any questions I had throughout the process. Staff was very friendly and focused on custo More

by Lexih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sellers
Nov 11, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

November 04, 2022

Jordan and Jahlil were very nice. The financial person plays games and is rude. The manager David, said he would send us a quote, but never did. More

by mtrudy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalil was great, Aldair Salinas, Jordan Sellers
Nov 04, 2022 -

mtrudy responded

We had a great experience with Jordan and Jahlil, the salesmen but we were treated like dirt from the finance person, Aldair. He was rude and unwilling to listen or help.

Nov 07, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Trudy, We look forward to meeting with you today to make this right. Thank you for the second chance here and I heartily apologize for first experience. I look forward to hearing how the surprise goes! Parker Hendricks Sales Director

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