Rick Hendrick Toyota Sandy Springs

We had a great time buying a car from Rick Hendrick Toyota. Joseph was excellent. Toyota. Joseph was excellent. More

I used to own a Jaguar Ftype S. Eventually sold it to get into a new GR Supra! The dealership experience while owning that Jag was emaculate. Never had to wait at the dealership. Ne Eventually sold it to get into a new GR Supra! The dealership experience while owning that Jag was emaculate. Never had to wait at the dealership. Never dicussed cost until an actual estimate was made or until actual work was done. They always sent me home in Uber Black. At one point, i was greeted with a glass of champagne at the door. A little after I bought the toyota, it was having some issues with the door opening. It was this whole ordeal of them not wanting to look at it because the car was wrapped...ended up taking the door apart myself and fixing a bent rod. Ever since then, my experience at toyota dealerships near Buckhead Atlanta, where i live, has been awful, even for oil changes. A service that is normally a couple hours on a regular toyota but requires a special tech, oil and parts on the Supra. A multiday ordeal - which I dont mind. I take the car to the dealership and they cant even spend $15 to take me home? It just just seems like they dont care about their customers at that point or thet they only care about money. And as the owner of multiple businesses, that is a poor way to handle clients...That is...until I met Gregory Hawes of Rick Hendrick Toyota in Sandy Spring Georgia. I drove in expressing my frustrations. He simply said "no worries, i'll take care of it". I was speachless. They is a completly different attitude than what i was met with previously especially at other loacations. I was in an out in 10 minutes, left my car, they paid for my ride home, I came back a week later with all my concerns addressed. Conceens that were denied at other locations. This is a good example of customer service. Its not even about doing what the client wants, its asking yourself "how can i help the client acheive their goals" and I believe Greg went above and beyond to get me sorted out. It is my hope that Greg's methods becomes standard at his dealership and others. And if your response to this is "you sold a Jag and baought a toyota, you missed the point". Thanks again and huge shoutout to Greg! More

J.T. Was the best salesman! His infectious smile, patience, and kindness are truly what sold me on the car! It was wonderful working with such a nice group of people at Rick Hendrick Toyota of Sandy patience, and kindness are truly what sold me on the car! It was wonderful working with such a nice group of people at Rick Hendrick Toyota of Sandy Springs! 10/10 recommend! More

Buying a car can be daunting, but Blake's exceptional customer service turned it into a delightful adventure. His dedication to finding the best fit for me was evident at every step. customer service turned it into a delightful adventure. His dedication to finding the best fit for me was evident at every step. More

Blake's commitment to going above and beyond is a testament to his exceptional work ethic. He made the entire car purchasing process effortless and enjoyable, and I couldn't be happier with both the testament to his exceptional work ethic. He made the entire car purchasing process effortless and enjoyable, and I couldn't be happier with both the car and the experience. More

Jared Denson was fantastic. He and his manager Jason were both professional and easy to do business with. I will be back for sure! He and his manager Jason were both professional and easy to do business with. I will be back for sure! More

From the initial conversation to driving off the lot, Blake's professionalism shone brightly. His ability to listen and understand my preferences ensured I drove away with not just a car, but a perfect m Blake's professionalism shone brightly. His ability to listen and understand my preferences ensured I drove away with not just a car, but a perfect match. More

Blake's passion for cars and genuine enthusiasm for helping customers is a rare find. My car purchasing experience was not only smooth and efficient but also a delightful journey guided by his expertis helping customers is a rare find. My car purchasing experience was not only smooth and efficient but also a delightful journey guided by his expertise. More

We were pleased with the service we received doing our buying experience. Thanks to Joe everything went well. buying experience. Thanks to Joe everything went well. More

Thank you Rick Hendrick Toyota. Joseph treated us well and we purchased a car that we should keep for a long time. Joseph treated us well and we purchased a car that we should keep for a long time. More