
Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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Y'all- I killed my minivan in an accident. It was time to move to a mid-size SUV. I was pretty sure I would just go with the Honda CRV, but let me tell you a little story about my best frie It was time to move to a mid-size SUV. I was pretty sure I would just go with the Honda CRV, but let me tell you a little story about my best friend at Toyota, Alex Davidivici: I reached out to him to ask his advice around this style of car, and he CALLED me back within about 90 seconds to *ask me if I was ok* after my accident. Y'all it was 8 in the morning. Does YOUR auto mechanic best friend check on you?! Well mine does. Anywho- the idea of having to do the whole "dealership new car dance" made me want to die, but Alex put me in touch with Demarius Henderson, and promised he would not pressure me- he would just give me information. Demarius lived up to the promise, and could not have been more chill and easy going. He introduced me to Justice Gonzales and the two of them took me through all the reasons to consider the Rav4 instead of the Honda CRV (compelling.) Special shout out to Justice- who took at least 3 different test drives with me, and answered all of my endless questions. I LOVED how the car drove but was really having a hard time deciding on what to prioritize with my money (hybrid versus gas, pre-owned versus new, etc) and everyone was so helpful in explaining the key differences. Bryan Garcia (who is quite possibly the NICEST person I've every met in a car dealership) came in to help talk about pricing and financing options. And friends, this very long review (TED Talk) does not end here- because I walked away that day Couldn't pull the trigger on that visit but went home and did my own research. Again- no one pressured me at all. A coupled of days later, I got a call from Demarius, and I told him exactly what I wanted and what I could afford. Later that day....maybe the next day?- Bryan called and said he had found something I might love. Ok. And here is where I will cut to the end and tell you that I am so in love with my new Black Toyota Rav4, AND I feel like I paid a fair price for it! What more can you ask for?! Vu in financing also went over my warranty options with me, and I didn't think I would but I did in fact opt for the least expensive extended option and I'm glad I did. To tie this with a (thank god not giant car sized bow- but I did get a very special song played on the loud speaker)- Alyssa Glover went over all of my car's features and operating instructions, got me set up on the app, and just generally was an absolute delight. This was a five star car buying experience. Thank you so much, Alex, Demarius, Justice, Bryan, Ayssa, and Vu!! I will toast you when I make my first car payment! ;) More
My car buying experience has been nothing but phenomenal due to my salesperson Greg Levinson. He was super helpful, attentive, professional and he made sure to answer all of my questions. Thank you Greg & t due to my salesperson Greg Levinson. He was super helpful, attentive, professional and he made sure to answer all of my questions. Thank you Greg & the Rick Hendrick Toyota Sandy Springs team More
Thank you Aldrich for everything. He was very attentive in giving my wife and I a chance to ask questions and think it over before a big purchase. Aldrich and Sammy G stayed late to g He was very attentive in giving my wife and I a chance to ask questions and think it over before a big purchase. Aldrich and Sammy G stayed late to get us taken care. My 4 year old daughter Sariah ran and gave them the biggest hug of gratitude. Thank you for sending men who listen and help anyone they meet. As a first time car buyer I was blown away by their customer care. Thanks again Aldrich and Sammy G. More
Awesome Service till today. Told that tires need to be replaced yet they were measured by the service department as good. Suggested service items were not necessary and the se Told that tires need to be replaced yet they were measured by the service department as good. Suggested service items were not necessary and the service representative was surly as soon as I refused all of them. More
Had the best car buying experience with Greg Levinson! He was was courteous, professional, and timely. Definitely coming back for all my Toyota needs with Greg. Thank you again!!!! So happy with my NEW RA He was was courteous, professional, and timely. Definitely coming back for all my Toyota needs with Greg. Thank you again!!!! So happy with my NEW RAV4! More
Best car buying experience I have ever had! My sales consultant, Greg Levinson, was extremely patient, attentive, courteous & professional during our visit. We live closer to other Toyota Deale My sales consultant, Greg Levinson, was extremely patient, attentive, courteous & professional during our visit. We live closer to other Toyota Dealerships but we chose to come back exclusively for the service that Greg and the rest of the Rick Hendrick Toyota team. I could not be happier with my purchase and experience. Definitely coming back here for all my automotive needs in the future. Thanks Greg! More
Our sales person was Rakid Hill. He is a professional young sales person who went out of his way to accommodate my many requirements.. He is a professional young sales person who went out of his way to accommodate my many requirements.. More
Bryan was absolutely fantastic. From helping me find the right car, handling our paperwork and even calling us after the fact, the experience was amazing!!! From helping me find the right car, handling our paperwork and even calling us after the fact, the experience was amazing!!! More