Rick Hendrick Toyota Sandy Springs
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
MsQ did a great job. Was attentive and patient and a pleasure to .buy a car from. Hendrick had a great selection. Customer service was outstanding. Was attentive and patient and a pleasure to .buy a car from. Hendrick had a great selection. Customer service was outstanding. More
Booth absolutely took care of me from the moment I walked onto the lot. Also, Colby was helpful and guided me to the car I wanted before Booth got me into my dream car with a great rate and back home before onto the lot. Also, Colby was helpful and guided me to the car I wanted before Booth got me into my dream car with a great rate and back home before football was on. More
I used to own a Jaguar Ftype S. Eventually sold it to get into a new GR Supra! The dealership experience while owning that Jag was emaculate. Never had to wait at the dealership. Ne Eventually sold it to get into a new GR Supra! The dealership experience while owning that Jag was emaculate. Never had to wait at the dealership. Never dicussed cost until an actual estimate was made or until actual work was done. They always sent me home in Uber Black. At one point, i was greeted with a glass of champagne at the door. A little after I bought the toyota, it was having some issues with the door opening. It was this whole ordeal of them not wanting to look at it because the car was wrapped...ended up taking the door apart myself and fixing a bent rod. Ever since then, my experience at toyota dealerships near Buckhead Atlanta, where i live, has been awful, even for oil changes. A service that is normally a couple hours on a regular toyota but requires a special tech, oil and parts on the Supra. A multiday ordeal - which I dont mind. I take the car to the dealership and they cant even spend $15 to take me home? It just just seems like they dont care about their customers at that point or thet they only care about money. And as the owner of multiple businesses, that is a poor way to handle clients...That is...until I met Gregory Hawes of Rick Hendrick Toyota in Sandy Spring Georgia. I drove in expressing my frustrations. He simply said "no worries, i'll take care of it". I was speachless. They is a completly different attitude than what i was met with previously especially at other loacations. I was in an out in 10 minutes, left my car, they paid for my ride home, I came back a week later with all my concerns addressed. Conceens that were denied at other locations. This is a good example of customer service. Its not even about doing what the client wants, its asking yourself "how can i help the client acheive their goals" and I believe Greg went above and beyond to get me sorted out. It is my hope that Greg's methods becomes standard at his dealership and others. And if your response to this is "you sold a Jag and baought a toyota, you missed the point". Thanks again and huge shoutout to Greg! More
J.T. Was the best salesman! His infectious smile, patience, and kindness are truly what sold me on the car! It was wonderful working with such a nice group of people at Rick Hendrick Toyota of Sandy patience, and kindness are truly what sold me on the car! It was wonderful working with such a nice group of people at Rick Hendrick Toyota of Sandy Springs! 10/10 recommend! More
Blake is a true gem in the world of car sales. His exceptional attention to detail and personalized approach made buying my dream car an unforgettable experience. His exceptional attention to detail and personalized approach made buying my dream car an unforgettable experience. More
I've never felt so valued as a customer before meeting Blake. His in-depth knowledge, patience, and dedication resulted in a car purchasing journey that exceeded all expectations. Blake. His in-depth knowledge, patience, and dedication resulted in a car purchasing journey that exceeded all expectations. More
Blake's commitment to transparency and honesty was evident throughout my car buying process. He made sure I had all the information I needed to make the right choice, and I'm thrilled with the outcome evident throughout my car buying process. He made sure I had all the information I needed to make the right choice, and I'm thrilled with the outcome. More
From the initial conversation to driving off the lot, Blake's professionalism shone brightly. His ability to listen and understand my preferences ensured I drove away with not just a car, but a perfect m Blake's professionalism shone brightly. His ability to listen and understand my preferences ensured I drove away with not just a car, but a perfect match. More
Blake's passion for cars and genuine enthusiasm for helping customers is a rare find. My car purchasing experience was not only smooth and efficient but also a delightful journey guided by his expertis helping customers is a rare find. My car purchasing experience was not only smooth and efficient but also a delightful journey guided by his expertise. More