Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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Great things. We worked with Ja’Ere today on a multi-car trade-in. He was knowledgeable and helpful. Our deal went late and noone complained and everyone was very We worked with Ja’Ere today on a multi-car trade-in. He was knowledgeable and helpful. Our deal went late and noone complained and everyone was very calm and nice. We really had no idea we would be able to trade and he helped guide us a vehicle we hadn’t thought about but truly love! The next day I had a sr moment and thought someone made a mistake, however it was me. My calls and texts were answered immediately, very impressive. We got a great deal and I would highly recommend them. More
JT was amazing at helping us find the perfect car! ! Super helpful and knowledgeable, he answered all our questions and even helped us keep in budget!! There’s a great variety of cars to chose from. 1 ! Super helpful and knowledgeable, he answered all our questions and even helped us keep in budget!! There’s a great variety of cars to chose from. 100% recommend!! (We even got a Coke Zero at the boujie drink machine) More
Shameka Ramsey, Adrian, Jackson, and Alyssa provide exceptional customer service experience. They gave "ABC" Always Be Communicating during the entire process of purchasing my vehicle. If you are looki exceptional customer service experience. They gave "ABC" Always Be Communicating during the entire process of purchasing my vehicle. If you are looking for this type of service, please request them. More
I was trying to contact the service manager and ended up in someone’s voice mailbox twice by the name of Nicole. No response, they are awful in responding. I took our Rav 4 in on Feb 5th to get an es in someone’s voice mailbox twice by the name of Nicole. No response, they are awful in responding. I took our Rav 4 in on Feb 5th to get an estimate for the Insurance company for some damage. I was given a quote ultimately for around $3201. Since then there have been two extra items that were missed a control arm $499 and now the Subframe estimate of $3200. The Insurance company did not cover all of the original estimate and we decided to go ahead with Rick Henderson Toyota anyways and pay out of our pocket the difference. These new items really places both ourselves and Rick Henderson in a difficult position. I would like to have a discussion with the service manager to figure out how we address this situation before it gets escalated. I recommend you go elsewhere when you have an accident. Extremely poor service and thoroughness. Sub standard experience that is continuing. More
Do yourself a big favor and go see Mark Brooks at Rick Hendrick Toyota Sandy Springs. The care and true dedication to help find the right vehicle that fit my needs was unmatched. Mark truly has a gift for Hendrick Toyota Sandy Springs. The care and true dedication to help find the right vehicle that fit my needs was unmatched. Mark truly has a gift for helping people find what want and even more of what they need. So once do yourself favor and go see Mark Brooks and the crew at Rick Hendrick Toyota in Sandy Springs. More