
Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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I'm so glad that I decided to go to this dealership. Fritz was excellent, from the beginning. I explained my situation to him and thanks to them I'm back into a vehicle. Scott, the FM, explained all my Fritz was excellent, from the beginning. I explained my situation to him and thanks to them I'm back into a vehicle. Scott, the FM, explained all my paperwork and benefits. I left there with a big smile and a smooth running vehicle. p. hall More
Being frustrated with a Ford Dealer and lack of reviews on Dealer Auto Service departments, I thought I would write a favorable review on Sandy Springs Toyota - even though it has been 6 years since I've o on Dealer Auto Service departments, I thought I would write a favorable review on Sandy Springs Toyota - even though it has been 6 years since I've owned a Toyota. I had moved to Sandy Springs 8 years ago and owned a Sequoia. I almost immediately began taking it to Sandy Springs for service. I was always satisfied. I felt they were fair and trustworthy. There may have been an occasion where they tried to 'upsale' me a service I didn't need, but it was not a hard sell - and generally, I don't recall that as being a big negative. The car was usually ready when promised. I would prefer to have a 'loaner' available - even if I have to pay for it, but, usually they would offer to drop me somewhere while the work was being done if it was going to be much more than an hour. I was pleased with the service and the general maintenance of my vehicle. If I were to buy another Toyota, I would not hesitate to have it serviced at Sandy Springs Toyota. More
We have spent a lot of time trying to find a minivan that would meet our requirements and almost lost our hope. Finally we talked to Fritz who offered us a new Sienna with affordable price. We came to the de would meet our requirements and almost lost our hope. Finally we talked to Fritz who offered us a new Sienna with affordable price. We came to the dealership and couple of hours later we were driving back in new Sienna. Fritz did a great job to satisfy our needs. We love our new car. More
Fritz was super friendly on the phone as we had to travel to Roswell, GA from Alabama (1 hr 45 min). We were interested in a Toyota 4runner which had good mileage and at a reasonable price. Fritz was determi to Roswell, GA from Alabama (1 hr 45 min). We were interested in a Toyota 4runner which had good mileage and at a reasonable price. Fritz was determined to satisfy us; in which he did. We did not have the best experience with the numbers or the finance director (as he needed a personality upgrade); We have excellent credit and it was very inconvenient to wait 4 hours to find out even what the monthly payments would be. Fritz went out of his way to make all efforts in providing the best customer service in which I think he overall did a good job. More
Don't go by the quoted price over the phone if someone else comes in with more money you are not getting the car. I guess there is no loyalty just greed. I would recommend you get everything in writing be else comes in with more money you are not getting the car. I guess there is no loyalty just greed. I would recommend you get everything in writing because no knows what is going on it the place. Especially, not Moses because he obviously never tells the truth well there you go a true salesman. More
I just bought a 2011 Toyota Cambry. I had a very positive experience. Buying a car has been always stressful. This was my fifth new car purchase. The guys at Sandy Springs Toyota Fritz and the Finance person experience. Buying a car has been always stressful. This was my fifth new car purchase. The guys at Sandy Springs Toyota Fritz and the Finance person treated us excellent and although you always want to pay less than invoice price. I was satisfied with the deal we got from them. They have an excellent service. All my negotation on price was made over the phone. I hardly spent 60 to 90 minutes for test drive, inspection, paper work, and drove it home in new car. More
Fritz did a great job working with us to get a fair deal on a low mileage Sienna. Very patient, knowledgable and a good guy to work with from when we met him until the deal closed. He showed us several mo on a low mileage Sienna. Very patient, knowledgable and a good guy to work with from when we met him until the deal closed. He showed us several models and the advantages of the Sienna vs. competitive options. More
From the time we began communicating over the phone to the time we walked into the dealership and left with our new purchase, our experience was excellent. All of the staff were very friendly and helpful the time we walked into the dealership and left with our new purchase, our experience was excellent. All of the staff were very friendly and helpful. Both Danny and Fritz provided excellent information on the basics of how to operate our new vehicle and Fritz even helped us pair up our cell phones to Blue Tooth before leaving the dealership. More
We thought of buying a car and went to the first dealer which was Sandy Springs Toyota just to look around and check what‘s in their inventory. We thought of going to other places after that before making which was Sandy Springs Toyota just to look around and check what‘s in their inventory. We thought of going to other places after that before making our final decision. Guess what. We ended up buying our Rav4 the very first day from the very first dealer. Kudos to Fritz. Fritz made this our best car buying experience ever. He spent lot of time to take care of each and every step many of which we were not even aware. He was very patient answering all our questions. He helped us making the informed decision and let us happily drove the car out. Will recommend Sandy Springs Toyota and Fritz to everybody out there looking to buy a car. More
Best experince ever buying a car from a dealer. Everyone we spoke with were extremly friendly and profess ional. Tom and Fritz spent a great deal of time helping us make sure we got the car we wanted. They we spoke with were extremly friendly and profess ional. Tom and Fritz spent a great deal of time helping us make sure we got the car we wanted. They were very supportive in making sure the car was serviced before they let us drive it off the lot. Sandy Springs Toyota was recommended to us by a good friend and we will do the same for other friends. More