
Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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It's always a pleasure to get my car serviced at Rick Hendricks of Sandy Springs. Juan was quite knowledgeable, friendly and attentive to my concerns. He kept me updated on my vehicle's status and even m Hendricks of Sandy Springs. Juan was quite knowledgeable, friendly and attentive to my concerns. He kept me updated on my vehicle's status and even made sure I was pucked up in a timely manner. I am so grateful for Woody and Rueben as well. Not only are they safe and courteous shuttle drivers, they somehow know how to lift my spirit and brighten up my day. Keep up the great work, guys! Your lights shine brightly during these somewhat dark times. Five stars!! More
Vehicle service, windshield repair Nicole Delaigle is absolutely the best customer service representative I have ever dealt with in any line of business. She is knowledgeable, courteou Nicole Delaigle is absolutely the best customer service representative I have ever dealt with in any line of business. She is knowledgeable, courteous and very thorough in her work. She routinely goes above and beyond for the customer. More
Great experience. Dan P helped me by calling two vendors about work on my convertible top that the dealer couldn’t do. We also was great on work they did. about work on my convertible top that the dealer couldn’t do. We also was great on work they did. More
I had an excellent experience with buying a new Four Runner on July 31, 2020. Cole Clark was the sales agent who help me from the beginning to the end. He definitely made me feel as though he had my int Runner on July 31, 2020. Cole Clark was the sales agent who help me from the beginning to the end. He definitely made me feel as though he had my interest as a priority rather than the dealership’s and his commission. He continuously me in contact with me by texting and the evening after I completed the purchase he gave me a thank you phone call. At no time did I feel any pressure from Cole or his sales manager and after the negotiating was over, Danny in finance was quite the expert. Many thanks to Cole and Hendricks Toyota. More
As usual at this dealership the service was performed as advertised in a clean safe environment. The entire staff, handled the entire appointment in a friendly, competent and professional manner. Toyota and advertised in a clean safe environment. The entire staff, handled the entire appointment in a friendly, competent and professional manner. Toyota and Hendrick the best. More
Willingness to assist in resolving a misunderstanding My salesman was Darryl D and the Finance person was Donnie Wilmoth. I saw the car online and drove up to test drive. Without hesitation, Darryl D wen My salesman was Darryl D and the Finance person was Donnie Wilmoth. I saw the car online and drove up to test drive. Without hesitation, Darryl D went above and beyond what a sales person would normally do to assist us with the purchase of this car. We were about to leave and Donnie was able to work out a purchase that fits my wallet. I can’t express how excellent the service was and how I am so satisfied with my purchase. I identified myself as a Veteran and the acknowledgment of my service was outstanding! More
Price Gouging with Mandatory add+ons in the thousands. If you like to pay way above MSRP go to this dealer. This is the home of the "Rick Hendrick Advantage"!!! This advantage is like the advantage you h If you like to pay way above MSRP go to this dealer. This is the home of the "Rick Hendrick Advantage"!!! This advantage is like the advantage you have when you lose a lot of money! So much fun. So, I was interested in a car there, drove way cross town to look. Look I did at the sticker! The sticker was MSRP which is normal on a sticker BUT the Rick Hendrick Advantage added $2200 dollars more! It added the garbage that used to be prevalent in the '70's like undercoating and fabric repellent but with savvy customers and the internet you usually don't see it at reputable dealers nowadays but it's making a comeback at Rick Hendrick Toyota. The way overpriced GARBAGE included Nitrogen? in tires, window tinting, door guards, wheel locks, and a GPS contraption called Kahu, Toyoguard Platinum, some sort of "paint sealant" (undercoating anyone?) all for $2200 extra and MANDATORY. If you love paying extra for nothing but fluff come here. If you are a smart consumer: bounce! More
Excellent and timely service When the cruise control light came on yellow, the owner's manual instructed me to take my Camry to the dealership. I dropped the car off and got a cal When the cruise control light came on yellow, the owner's manual instructed me to take my Camry to the dealership. I dropped the car off and got a call in about two hours saying that it was ready to go. I was pleasantly surprised to learn that there was no charge! More
Exceptional experience in buying my 1st Toyota From the moment I walk into the dealership everyone was polite and courteous. I was not rush and my salesperson Adil Chaudhry was very nice and kno From the moment I walk into the dealership everyone was polite and courteous. I was not rush and my salesperson Adil Chaudhry was very nice and knowledgeable. More
Second purchase with dealer Both of my purchases involved the same salesman. Each purchase event went smoothly with all questions answered and a good deal was made each time. Wou Both of my purchases involved the same salesman. Each purchase event went smoothly with all questions answered and a good deal was made each time. Would highly recommend the dealership and salesman, Garrett Black. More