Rick Hendrick Toyota Sandy Springs

I took my 2008 Avalon Limited in for a "20,000 mile check up" including an oil change, tire rotation and a brake check. As a result I learned that my front rotors were warped. However, since I was just und up" including an oil change, tire rotation and a brake check. As a result I learned that my front rotors were warped. However, since I was just under the warranty limit, the managers, John Snyder and Andy Phillips, agreed to replace the rotors without hesitation. It is clear that this management team wanted to meet my expectations. The work was done in a timely fashion and my Service Advisor, David Ramos, provided me with excellent service. I was immediately given a rental car at no charge since the work involved warranted items. Further, I was allowed to keep the rental car until the weather allowed for my car to be test-driven under highway conditions. When I finally picked up my car, I was informed by Mr. Ramos that the shop had rechecked both the tire balance and the alignment to further ensure that my Avalon would handle at an optimum level. Of course, as my mother would say, the proof is in the pudding. When I test-drove the car, it handled like a dream. This was the best service experience that I had received to date, and I have been driving for over forty years. More

I bought a used Jeep at the Sandy Springs Toyota store that I had found online. I called ahead before arriving and they had it up front and ready to test drive by the time I got there. The car was in go that I had found online. I called ahead before arriving and they had it up front and ready to test drive by the time I got there. The car was in good shape and the negotiation process went smoothly. Elmer was a knowledgable and friendly salesman. I had some minor issues with the car after purchasing, and he helped get it into service to be checked. Overall, I've had a positive experience at this dealership and highly recommend them. More

Have bought four cars from this dealership and have sent over 10 people from Alabma to come over and purchase autos. Having been a Banker for over 26 years have never been treated as good as I have by David over 10 people from Alabma to come over and purchase autos. Having been a Banker for over 26 years have never been treated as good as I have by David in Service and Sean in sales. Very professional. James O. Meads Jr. P.O. 1075 Foley,Al. 36536 1003 Potomac Rd Atlanta, Ga. 30338 More

Great folks. They gave me a great deal on my new car and took care of me from start to finish. They were sincerely interested in taking care of me and not just worried about the sale. I would return for my took care of me from start to finish. They were sincerely interested in taking care of me and not just worried about the sale. I would return for my next vehicle and service, and I would recommend to my friends & family. More

Nicole helped me with a problem water pump on my Camry. Nicole helped me with a problem water pump on my Camry. Things went smooth with a loaner car as well as professional service. The dealership was cl Nicole helped me with a problem water pump on my Camry. Things went smooth with a loaner car as well as professional service. The dealership was clean with a waiting room with nice amenities. It looked to be new or refurbished. Thanks Nicole! More

I am a very straightforward person and I respond better to people with the same trait. Mr Churn was very straightforward and knowledgeable about finance, sales, and the art of listening. Though my situatio to people with the same trait. Mr Churn was very straightforward and knowledgeable about finance, sales, and the art of listening. Though my situation is very stressful too me. Mr Churn didn't waste my time, he didn't tell me what I wanted to hear, he told me what I needed to hear. He was very honest and through his actions I felt he was genuine. He didn't car about a commission, or at least it didn't appear that way, he cared about me and what was best for me. He looked at the present state of the economy and my current and future financial obligations. I would recommend Sandy Springs Toyota to any and everybody. And if you are fortunate enough to have a choice, I would definately recommend Austin Churn to be your sales representative. More

I have serviced my car at Sandy Springs Toyota for years and have dealt with David for most of that time. He has always been courteous, knowledgeable and professional. I recommend this dealer to all of my and have dealt with David for most of that time. He has always been courteous, knowledgeable and professional. I recommend this dealer to all of my friends and co-workers. Great service all the way around. More

I was very pleased with the service provided by SST. Steve was the first person I spoke to and he was helpful. I also talked to Andy Phillips and he was especially helpful in helping me get the best se Steve was the first person I spoke to and he was helpful. I also talked to Andy Phillips and he was especially helpful in helping me get the best service possible. I always tell my friends to get their cars fixed at SST. More

Nicole was great. Very helpful and knowledgeable about service offered. Will return and will ask for her. She is a valuable employee and one you should strive to keep at Sandy Springs Toyota. Looking forw service offered. Will return and will ask for her. She is a valuable employee and one you should strive to keep at Sandy Springs Toyota. Looking forward to my next visit to dealership for service. Will most likely buy next vehicle from Sandy Springs Toyota. More

The day I started looking for cars, my dad told me to go to Sandy Springs Toyota. I had a Toyota, but I was set on buying an Eos or a Volvo convertible. I did not have a good experience at other dealershi to Sandy Springs Toyota. I had a Toyota, but I was set on buying an Eos or a Volvo convertible. I did not have a good experience at other dealerships. In fact they ran my credit with every creditor! This made me mad. So I took my dad's advise and went to SST. The overall experience was excellent! Shervin was very friendly and took the time to test drive several cars with me. He was not your typical pushy salesman that takes advantage of women walking into the dealership. He was even willing to work around what I could afford. I even traded my leased vehicle with out paying an arm and a leg. The whole staff at Sandy Springs Toyota is very friendly. I sent a good friend of mine to SS Toyota, and she had a great experience as well! She purchased a car from Sandy Springs Toyota that same day. Thanks to everyone at Sandy Springs Toyota... I love my car! Comfortable, great mileage, and a few upgrades:) Lynn Erickson More