Rick Hendrick Toyota Sandy Springs

Highly recomend to talk to Nelly. Nelly silva was amazing! Very helpful, she helped.me to make the best decision about the tipe of car I was looking for, all the staff is very friendly Nelly silva was amazing! Very helpful, she helped.me to make the best decision about the tipe of car I was looking for, all the staff is very friendly! More

Nelly Silva made it possible!!! Nelly Silva helped me during all the process, from choosing the right car, the right color, to get everything in order to get that car as soon as poss Nelly Silva helped me during all the process, from choosing the right car, the right color, to get everything in order to get that car as soon as possible. If you are looking for someone to make the right deal, this is the dealer and Nelly is the person. Really appreciate everything she did for me and I definitely recommend her to do your business. More

Nelly Silva is great Nelly Silva was wonderfully helpful and clued up. She made sure the process was speeded up by getting documents from us before. At every stage she was Nelly Silva was wonderfully helpful and clued up. She made sure the process was speeded up by getting documents from us before. At every stage she was prepared to do more. Leslie (surname?) was also very friendly and helpful on the finance side, which she knew backwards and forwards. We very highly recommend having Nelly as the sales agent. More

Excelente Yo recomiendo a rick hendrick Toyota es un dealer donde se encuentra de todo ase una semana compre mi carro ahí con la ayuda de Nelly Silva habla espa Yo recomiendo a rick hendrick Toyota es un dealer donde se encuentra de todo ase una semana compre mi carro ahí con la ayuda de Nelly Silva habla español me ayudó en todo el proceso y lo mejor de todo el carro que ami me gusto toda my familia compramos ahí More

Great Experience! Ricardo and Nelly were great ambassadors for Hendrick! Good energy, good questions, very good listeners. Not pushy. Very professional. Just the Ricardo and Nelly were great ambassadors for Hendrick! Good energy, good questions, very good listeners. Not pushy. Very professional. Just the right tone for me. Knowledgeable. Helpful. Most of all, they conveyed a genuine caring attitude about helping us make the right decisions. Thanks guys! Russ Umphenour More

Wonderful Car-buying Experience We bought a car about a month ago, and it was the best car-buying experience we've ever had. We went to Rick Hendricks Toyota on Roswell Rd. in Sandy We bought a car about a month ago, and it was the best car-buying experience we've ever had. We went to Rick Hendricks Toyota on Roswell Rd. in Sandy Springs, and were helped by Nelly Silva. She really knows her cars! She was professional, friendly and so courteous that we never felt the slightest bit of pressure. The whole process was very enjoyable instead of stressful. We highly recommend both Nelly and this dealership. More

Awful rip off service I took my 12 year old car in to be looked at. Told them I would consider just trading it in if the trouble was too expensive. They quoted me $1050 to I took my 12 year old car in to be looked at. Told them I would consider just trading it in if the trouble was too expensive. They quoted me $1050 to fix it (parts and labor). I told them to go ahead with the work. When I went in to pick it up, the bill was over $3k and no explanation as to how I heard specifically $1050 over the phone. Trade in value after the work has been done is less than what I just spent to fix it. There is no way I would have authorized that work. Customer service was awful and just blamed me for not hearing correctly. I google the cost of the work that should’ve been done. “Average cost $1050”. Rip offs! More

Daniel Pistillo Excellent Service Manger Daniel has been servicing my 2012 Toyota Camry for several years. He knows I travel often in my car and he makes sure my car is serviced properly be Daniel has been servicing my 2012 Toyota Camry for several years. He knows I travel often in my car and he makes sure my car is serviced properly before every road trip and he makes sure my car is up to date on its maintenance schedule (tires, oil changes, etc.) I travel to New Orleans at least 10 times a year in that car (approximately a 1,000 miles round trip) to see my sickly mother and I never have to worry about my car's road performance. That is a huge relief especially when you have to deal with other issues in taking care of an elderly parent. My car takes the highway effortlessly and it handles well. I give all the credit to Danny and his excellent attention to details when servicing my car. He is like family to me. There is a closer Toyota service center near my home, but I gladly travel the extra distance to have my car serviced with Daniel at Rick Hendrick Toyota. It is worth every dollar I spend to get the comfort knowing I'm getting the best service. Karen Hill , Stone Mt., GA More

Service Great job servicing my truck. Jaylen went above and beyond. I would recommend highly. Jaylen had me in and out quickly, and he thoroughly checked an Great job servicing my truck. Jaylen went above and beyond. I would recommend highly. Jaylen had me in and out quickly, and he thoroughly checked and explained all services completed. More

DO NOT TAKE YOUR CAR HERE I left several messages and called the dealer and service department and no one has called me back. I took my car to the service department and they d I left several messages and called the dealer and service department and no one has called me back. I took my car to the service department and they didn’t do anything. I have taken my car here before and have noticed a couple miles on my car after getting it back from the service department normally because they take it to be washed literally 1 block away. Then on a day it was not washed I noticed 7 miles on my car. This last time 4/20/19 (with no wash) it came back with 13 miles on it. I also waited for over an hour to get my oil changed and my tires rotated guess what? No oil change no tire rotation but they had my car for over an hour. I guess they go get parts for other cars and lunch in the cars they service but my insurance doesn’t cover that . DO NOT GO HERE!! More