Back

Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,961 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

Directions

By Type

Showing 1,961 reviews

October 14, 2020

Chuck Reeves in the Parts Department gave excellent customer care with a smile! I highly recommend this dealership. I go there often for parts and service. Thanks!! More

by LoriMadeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivars Kikulis
September 18, 2020

Quick, helpful, knowledgeable team members. Everyone was taking the necessary precautions to help prevent the spread of Covid-19. They did a good job explaining my service and hitting time expectations. More

by jwesburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivars Kikulis, Annabell Kakungu, Garrett Black, Demarius Henderson, Lamar Love, Adil Chaudhry
Sep 23, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Jwesburke, thanks for your praise and kind comments about our team.

September 13, 2020

They were great to work with and got everything completed for me at a fair price!! Thank you Rick Hendrick Toyota Sandy Springs! Very nice people More

by Blueboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 15, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Blueboy, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Toyota Sandy Springs! Lee Crumpton General Manager

September 11, 2020

Braxton was extremely helpful and friendly. He explained everything thoroughly and accurately. I would highly recommend for any service and regular maintenance on your vehicle. More

by kangelasmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Boyd
Sep 15, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Kangelasmith1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Toyota Sandy Springs. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Lee Crumpton General Manager

September 11, 2020

Always a great experience! Took my truck in for its 20,000 mile service and was in and out of the service center in an hour. They even washed the truck for me! Making the appointment was super easy More

by Shahzka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 15, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Shahzka, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Lee Crumpton General Manager

September 11, 2020

Couldn't ask for better service. I've been bringing my car here for 2 years now and have always been greeted with a smile, given great service and an extremely fair price. I would recommend Rick Hendrick More

by Gtechfan72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ventre, Lamar Love
Sep 15, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Gtechfan72, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Toyota Sandy Springs. We're looking forward to your next visit with us! Thank you, and have a fantastic day! Lee Crumpton General Manager

September 05, 2020

We purchased Highlander Limited yesterday.Sam was our We purchased Highlander Limited yesterday. Sam was our salesperson. He had us at “Hello”. He was terrific! Very knowledgeable and Patient with us. More

by Jacklc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 08, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Hello Jacklc1, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Toyota Sandy Springs Thank you, and have a fantastic day! Lee Crumpton General Manager

September 04, 2020

They said they would pick up my car at 9 AM. At 10 AM they still had not come. When I called, they seemed to have no record of the scheduled pick-up. They finally did pick up my car, performed to service More

by morton6375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivars Kikulis
Sep 08, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Hello Morton6375, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Toyota Sandy Springs Lee Crumpton General Manager

September 03, 2020

Nicole Delaigle is AWESOME! She remembers me as a longtime customer and treats me with kindness and as a professional. Give her a raise! :-) She is the best! More

by Jim Loyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Delaigle
Sep 07, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Jim Loyd, we are so happy to read such a great review about Rick Hendrick Toyota Sandy Springs! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Toyota Sandy Springs Thank you, and have a fantastic day! Lee Crumpton General Manager

August 31, 2020

No compliance with masking, despite city ordinance. Service advisors walking around derive building without masks. Communication was poor with updates about status of repairs. I would not recommend ta More

by Lsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren
Sep 03, 2020 -

Rick Hendrick Toyota Sandy Springs responded

Lsl, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Gerald Ventre @ 404-476-3921. Thank you for your time and we look forward to hearing from you soon.

...
143
...