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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,413 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 1,413 reviews

January 15, 2009

Stay away from this dealer. Very bad attitude once you sign your name. Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfer More

by bbsreader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Burt Logan
September 07, 2008

I had the most unbelievable experience with the service center at Sandy Springs Toyota. The problem that I was having was that both of my turn signals stopped working. I took it to the service center hop More

by ph4454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ramos
Jan 06, 2010 -

Rick Hendrick Toyota Sandy Springs responded

I would like to apoligize for your experience at our service department. We thoroughly train our technicians thru the Southeast Toyota training facility but they do error at times. Please contact the service manager so that we may refund your diagnostic charge. Again I apologize.

Mar 16, 2010 -

ph4454 responded

Kudos to Sandy Springs Toyota for righting a wrong. Although it took some time, they actually refunded me my diagnostic charge a year and half after the incident. Better late than never. :-)

August 18, 2008

I bought a 1998 chrysler sebring on 8/11/08, the price was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i More

by vconner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ren, Tim .. Pretty much everyone
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