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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
1,961 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 1,961 reviews

February 27, 2021

Love bringing my SUV to rick hendrick toyota. Giovanny always makes sure the service my car is up to date and if I have a major service due next he lets me know how much it will be before its due so Im no More

by joannaecaceres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanny
Feb 28, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Joannaecaceres, we are so pleased you enjoyed your visit to Rick Hendrick Toyota Sandy Springs! Please don't hesitate to reach out to us if there's anything more we can do! Jerry Ventre Service Manager

February 21, 2021

I bought 2020 Toyota RAV4 l e..outdoor price is 26000 in Oct. 2020 I pay 8000 dollars for down payment..the balance is 18000 dollars regularly but the bill told me I still have to pay about 21000 dollars. T More

by sopzmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shamigo , Lamar Love
Feb 22, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello, We have no record of this transaction or a scenario like this. I don't have a way to contact you or look up your information because your review doesn't give indication of who you are. I would like to speak with you directly to clarify any miscommunication and find a solution for you. Please contact me at 404.236.1905. Lee Crumpton General Manager

Feb 22, 2021 -

sopzmf responded

You can check the record of the transaction.I am Zhizhao Li. My phone number 6783086188

February 18, 2021

My first time going today and I was pleased the moment the service door went up automatically, greeted by a gentleman swooning over my Blue Flame TCHB. I am beyond pleased at the service I received from M More

by tinabearr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Hawes
Feb 19, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Tinabearr, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to share your experience with us. We are always here to help you when you need us. We hope to see you when you need service in the near future! Love those wheels on your car :) Sincerely, Chris Bundrick Service Director

February 03, 2021

Ran into an issue that put my car on the side of the road on the way to work. An early morning email was answered by Lauren Clifton almost immediately with an explanation that they could service my car tha More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Clifton
Feb 04, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello Chris. Thank you for sharing your experience with us. We are always here when you need us. I am happy Lauren and the team could get you taken care of and back out there on the road. We look forward to seeing you next time. Have a great rest of your week. Sincerely, Chris Bundrick Service Director

February 03, 2021

Another great experience! I expected to get the car I had in mind and left the lot with an upgrade vehicle. Very professional team. Thanks More

by willie.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember everyone., Garrett Black
Feb 04, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Willie.white, it's experiences like yours that really keep us motivated! We hope enjoy your new vehicle for years to come! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Lee Crumpton General Manager

February 02, 2021

Great service Professionals. Mr. Golden was excellent and made me feel aa a valued customer. Thank you .Rick Hendrick Toyota has been my service provider for many years and Mr. Golden even offered to have my More

by alvindwarika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Golden, Ivars Kikulis, Annabell Kakungu, Garrett Black, Demarius Henderson, Lamar Love, Adil Chaudhry
Feb 03, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Hello alvindwarika. Thank you for the great review and taking the time to share your experience with us. Robert Golden is a huge asset to our team and our clients. He will be excited to read your praise for his work. We will see you next time. Have a great week! Sincerely, Chris Bundrick Service Director

February 02, 2021

Nicole Delaigle takes care of me in the service department and she is outstanding! My service work is done right the first time and promptly. More

by mabriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Delaigle
Feb 03, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you for the great review mabriggs. Thank you for spotlighting Nicole. She is wonderful and takes pride in helping her clients. SHe will be excited to see your praise for her hard work. We hope to see you again. Have a great day!! Sincerely, Chris Bundrick Service Director

February 01, 2021

Rick Hendrick Toyota was amazing. I had a wonderful young man who worked with us from beginning to end, Blake Lewis. He went above and beyond what was expected until he found the car I wanted for the More

by shabeas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lewis, Kimberly Clarke, Shameka
Feb 02, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the glowing review! Sorry about the delays with the tag but I am glad the team was able to assist in getting it handled! Welcome to the Hendrick Family! Lee Crumpton General Manager

January 29, 2021

It was and excellent and pleasant experience. Immediate and well coordinated service upon arrival, after making the proper appointment. Thank you so much Lauren Clifton!!! More

by ELM28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Clifton, mechanics team (don't know their names)
Jan 31, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Elm28, we are so happy to read such a great review about Rick Hendrick Toyota Sandy Springs and Lauren! S Thanks for spotlighting Lauren's talented work. She is an asset to our clients and us as well!! We hope to see you soon! Sincerely, Chris Bundrick Service Director

January 26, 2021

Always a good experience dealing with the Service Department. Easy drop off and quick turnaround. Professional work and workmanship. No surprises. Would recommend to others. More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept
Jan 27, 2021 -

Rick Hendrick Toyota Sandy Springs responded

Good Morning Paul, Thank you for taking the time to share your experience with us. We appreciate your kind words and praise. Reviews like yours is what keeps us motivated to deliver a top notch experience to our guests. We will see you next time and have a great day!! Sincerely, Chris Bundrick Service Director

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