Rick Hendrick Toyota Sandy Springs

Fritz was very helpful, professional and responsive. He worked to address all my questions and concerns and always followed up in a professional courteous way. He also had a positive attitude throughout t worked to address all my questions and concerns and always followed up in a professional courteous way. He also had a positive attitude throughout the process. More

Mr Hicks Had discussed trading my 2004 corvette for a new Mr Hicks Had discussed trading my 2004 corvette for a new Corolla LX Even Swap. Yea , I knew my car was worth alot more than the corolla; yet I s Mr Hicks Had discussed trading my 2004 corvette for a new Corolla LX Even Swap. Yea , I knew my car was worth alot more than the corolla; yet I still insisted on a even trade. What I did'nt expect from a car salesman was the honesty Randy provided. Everthing he told me he would do--he did; and even more. I was'nt expecting free oil changes and tire rotations for 2 years. Now , I do attribute that to the ownership. And also I attribute the frienliness and professionalism, of everyone that I delt with, with the obvious intestinal fortitude, (HONOR),to SANDY SPRINGS TOYOTA OWNERS, good people hire good people. Thank-you Semper Fidelis Dan and Janet Burkett We are looking forward of having service done by your company for many years to come. Anyone who ask me where to buy a car I will send them your way. More

Fritz and his associates Danny and Joshua were very helpful in helping me get down to my price range on a used Sequoia. I would certainly recommend working with Fritz and Sandy Springs Toyota on your helpful in helping me get down to my price range on a used Sequoia. I would certainly recommend working with Fritz and Sandy Springs Toyota on your next vehicle purchase. More

I went to see a Camry, but wasn't planning on buying that night. Fritz was my sales person. He was very friendly, professional, and treated me with respect. It was kind of stressful not having my husband wit night. Fritz was my sales person. He was very friendly, professional, and treated me with respect. It was kind of stressful not having my husband with me. But the negotiations on price went well and I felt I got a good deal. I asked for several things to be done and they worked with me on getting them done on the car. I would recommend this dealership. The service department seems top notch. More

Received pricing from 5 area toyota dealers before going into the dealership. Test drove 2 vehicles and then started negotiating. It took less time that I thought it would, and the pricing was where I wan into the dealership. Test drove 2 vehicles and then started negotiating. It took less time that I thought it would, and the pricing was where I wanted it. Overall good experience. More

AT first we were a little upset with Fritz because we were discussing number during the week we were going to buy the 2011 4 Runner, but they changed when we got to the finance person so we left. I spoke were discussing number during the week we were going to buy the 2011 4 Runner, but they changed when we got to the finance person so we left. I spoke with Fritz to voice my dissatisfaction and he called me back in and we were able to arrive at a number that was more to our liking. More

Bought used Dodge Grand Caravan. Experience with dealer is too good, right from the test drive, through to financing and purchase. Would recommend it to friends. is too good, right from the test drive, through to financing and purchase. Would recommend it to friends. More

They actually contacted me about a car they had for sale. After several phone calls I decided to go take a look at the car. They told me to come out. It was a 45 minute drive one way. So I called and ask After several phone calls I decided to go take a look at the car. They told me to come out. It was a 45 minute drive one way. So I called and asked them for a final drive out price. The sales manager called me back and told me the price and I was ready to come look and buy the car. I called them to tell them I'm on the way. 10 minutes away from the dealership, they told me yeah I have the car ready. I got there and did not see the car. I waited 10 minutes before the salesperson (Fritz) came out. He said the car is not there but he will try to find it. 10 minutes later Fritz and the sales manager came to talk to me. The sales manager told me that the lot manager took the car. They said come back tomorrow. So I took all this time and gas money to drive out there. I even talked to them before I came. They even gave me an offer sale price on the car 30 minutes before I came. And they don't have the car to show? I believe the car had problems and was not as advertised so they couldn't show it to me. STAY AWAY from this place. Dishonesty doesn't even begin to describe them! More

I'm so glad that I decided to go to this dealership. Fritz was excellent, from the beginning. I explained my situation to him and thanks to them I'm back into a vehicle. Scott, the FM, explained all my Fritz was excellent, from the beginning. I explained my situation to him and thanks to them I'm back into a vehicle. Scott, the FM, explained all my paperwork and benefits. I left there with a big smile and a smooth running vehicle. p. hall More

Being frustrated with a Ford Dealer and lack of reviews on Dealer Auto Service departments, I thought I would write a favorable review on Sandy Springs Toyota - even though it has been 6 years since I've o on Dealer Auto Service departments, I thought I would write a favorable review on Sandy Springs Toyota - even though it has been 6 years since I've owned a Toyota. I had moved to Sandy Springs 8 years ago and owned a Sequoia. I almost immediately began taking it to Sandy Springs for service. I was always satisfied. I felt they were fair and trustworthy. There may have been an occasion where they tried to 'upsale' me a service I didn't need, but it was not a hard sell - and generally, I don't recall that as being a big negative. The car was usually ready when promised. I would prefer to have a 'loaner' available - even if I have to pay for it, but, usually they would offer to drop me somewhere while the work was being done if it was going to be much more than an hour. I was pleased with the service and the general maintenance of my vehicle. If I were to buy another Toyota, I would not hesitate to have it serviced at Sandy Springs Toyota. More