Rick Hendrick Toyota Sandy Springs
Atlanta, GA
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Great experience! Great experience with jk! Made it quick and easy with my three crazy boys. I'd definitely recommend coming here! Awesome time. Go see jk! Great experience with jk! Made it quick and easy with my three crazy boys. I'd definitely recommend coming here! Awesome time. Go see jk! More
Sleight of Hand Tactics Written On: 8/20/17 I've been shopping for a specific make/model for a while and found what seemed like a great deal at Rick Hendrick Toyota Scion San Written On: 8/20/17 I've been shopping for a specific make/model for a while and found what seemed like a great deal at Rick Hendrick Toyota Scion Sandy Springs. When I met the salesman I made it very clear that I already had financing through my credit union and it was just a matter of having the dealer send in a bill of sale to have them cut a check. After spending quite a bit of time test driving and having the salesman run the numbers, the out the door cost was significantly higher than the advertised price, with a large portion going towards dealer admin and package fees. Nevertheless, after enduring a game of back and forth with two different sales managers coming out to seal the deal, the paperwork was drawn up and I signed the purchase agreement at a fair price with a clause that allowed me to bring the car to my mechanic. After all of that, I was ushered upstairs to see the business manager who was going to give me my paperwork. I found this odd given that I had just signed several documents but I played nice and allowed the process to play out. After another wait (with my 10 year old) in the business office waiting room I was blind sided with a request to pull my credit to pay for the car under dealer financing or leave a large deposit which would allow me take the car off the lot as a loaner (sounded like a purchase to me), neither of which was disclosed up front by the salesman or the sales managers. To put things in perspective, another dealer allowed me to inspect their vehicle without any hassle just days before. Needless to say, I adamantly declined and walked out. NEVER will I attempt to do business with this dealer again. I realize that the used car sales industry has a reputation for using sleight of hand tactics and this experience has done nothing to refute that perception for me. Life is short and what a waste of precious time! ** UPDATE ** I received two separate calls from the finance manager and sales manager and both apologized and even offered to deliver the car to my home at my convenience. I let them know that I appreciated their calls and thanked them for calling but declined to do business with them after yesterday's experience. More
Hassle free JK got is in early to test drive a used 4Runner. Everything moved quickly with the purchase. We would recommend this dealership and be sure to ask f JK got is in early to test drive a used 4Runner. Everything moved quickly with the purchase. We would recommend this dealership and be sure to ask for JK! Only suggestion is that the "advantage" cost and admin fee should be part of the listed price, though separating it is a common practice with dealerships. More
My experience with JK at Toyota in Sandy Springs! I worked with JK and he was extraordinary! Awesome customer! He was extremely attentive, helpful and answered all my questions! You have a customer I worked with JK and he was extraordinary! Awesome customer! He was extremely attentive, helpful and answered all my questions! You have a customer for life! More
Great sales and customer service Great service from JK. Got me the price I needed on the car I wanted. Finally own my blue/white tuxedo CHR that I have been looking for. Thanks to Great service from JK. Got me the price I needed on the car I wanted. Finally own my blue/white tuxedo CHR that I have been looking for. Thanks to everyone at hendrick Toyota. More
Best car buying experience! My husband and I just purchased a vehicle from The Hendricks Sandy Springs Toyota dealership and it was the best car buying experience ever! JK was th My husband and I just purchased a vehicle from The Hendricks Sandy Springs Toyota dealership and it was the best car buying experience ever! JK was the perfect salesman, extremely friendly and nice, without being pushy at all. He really made the whole process very easy and stress free! We left feeling confident that we made the right decision and couldn't be happier! More
Great Dealership!! JK was the perfect salesman. My wife and I purschased our new car with JK and Toyota of Sandy Springs. JK and Sammy made the process very easy and str JK was the perfect salesman. My wife and I purschased our new car with JK and Toyota of Sandy Springs. JK and Sammy made the process very easy and stress free. We left feeling confident in our purschase. We would highly recommend! More
Brad our salesman was great, he took his time with us Brad helped make our lease very easy and he made us feel like part of the family. It was a great experience and we'all be back to get my wife a car so Brad helped make our lease very easy and he made us feel like part of the family. It was a great experience and we'all be back to get my wife a car soon. More
Great experience I found the dealership willing to work with me to purchase a car that suited my needs and budget. The employees were friendly and respectful of my tim I found the dealership willing to work with me to purchase a car that suited my needs and budget. The employees were friendly and respectful of my time. I've purchased here before and plan to do so for my next vehicle. More
Knowledgeable, friendly and quick JK was friendly and worked with my schedule to set up a test drive the vehicle. We agreed on a price very quickly and the paperwork process was as qu JK was friendly and worked with my schedule to set up a test drive the vehicle. We agreed on a price very quickly and the paperwork process was as quick as it could be. I would recommend this dealer. More