Rick Hendrick Chevrolet Norfolk

they worked diligently to fix a mixup in communication. ultimately did a great job in getting us the car we wanted ultimately did a great job in getting us the car we wanted More

My sales person, Tyler Sellers was approachable and knowledgeable. He listened to me and provide the exact vehicle to fit my needs. I have purchased many new cars and I must say this was as smooth proc knowledgeable. He listened to me and provide the exact vehicle to fit my needs. I have purchased many new cars and I must say this was as smooth process I have ever had. He deserves more than 5 stars. I will refer my family and friends. Thanks Rick Hendrick Chevrolet. More

Josh Lawrence helped us out initially, then Caleb Troup. Both were great & made the entire process as smooth as possible. Both were great & made the entire process as smooth as possible. More

Jesse, Janae and Dave did a tremendous job. Work was completed earlier than promised! Thank you! Work was completed earlier than promised! Thank you! More

I was told my appt would take about 1-1 1/2 hours since all it was was an oil change and tire rotation. 3 hours and 15 minutes later after asking the writer what’s up with my car it’s finally done. So if all it was was an oil change and tire rotation. 3 hours and 15 minutes later after asking the writer what’s up with my car it’s finally done. So if you drop it off in the morning and aren’t waiting for it then it can take all day. But if you have an appointment and are waiting for it then it still takes over 3 hours. What’s the point in even making an appointment or waiting for your vehicle if it’s still going to take all morning for just an oil change?? It seems like the customers time is not important?? Rick Hendrick Chevrolet is the only place I’ve ever taken my car for service since I bought it there. But that will now change and I’ll take it somewhere where an appointment time is just that…..a time they’re going to start working on it. Very dissatisfied with my service! More

Frank was an amazing service advisor. His communication was excellent throughout the entire visit. I highly recommend the dealership to anyone looking to have their vehicle serviced or lo His communication was excellent throughout the entire visit. I highly recommend the dealership to anyone looking to have their vehicle serviced or looking to replace their vehicle. Everyone was friendly and professional. A+ service. More

Had a number of things needed to get done to my vehicle. Came in last minute without an appointment and Frank was able to accommodate everything I needed. This was completed quickly and car is running great Came in last minute without an appointment and Frank was able to accommodate everything I needed. This was completed quickly and car is running great now! Highly recommend this team. More

Brought my 2018 Chevy Equinox in for oil change, also got my tires rotated and alignment done. Service was great and very fast, Frank John was fantastic and made me laugh multiple times! my tires rotated and alignment done. Service was great and very fast, Frank John was fantastic and made me laugh multiple times! More

Had a easy time finding the vehicle needed and the sales person handling my purchase was exceptional! person handling my purchase was exceptional! More

Wonderful people to work with they know the business inside and out I'd come back again and again thanks for everything inside and out I'd come back again and again thanks for everything More