Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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Brady Roundtree sent me a quick video of introduction after a quick hit on the web, very well detailed and fun! Overall a better experience then RK of VA beach and Sothern auto! after a quick hit on the web, very well detailed and fun! Overall a better experience then RK of VA beach and Sothern auto! More
My daughter broke down on vacation and pulled in with no appointment and spoke with Alex, he was very accommodating and understanding to our situation. He got her vehicle checked and even processed our part appointment and spoke with Alex, he was very accommodating and understanding to our situation. He got her vehicle checked and even processed our parts warranty battery replacement we purchased from another dealer a year ago. He got her battery replaced and had her back on the road as quick as possible. We greatly appreciate his attention to this, and we are glad to have met him. Its employees like this that make service departments stand out. 5 STARS!!! More
Overall service was good. The time spent on paperwork that wasn't negotiated was disappointing. I would have liked to known what my trade in was valued at before a contract w The time spent on paperwork that wasn't negotiated was disappointing. I would have liked to known what my trade in was valued at before a contract was drawn. More
Scott Peterson and the rest of the team at rick Hendrick Chevrolet did a terrific job of getting me in and out in almost no time. It was great since only two weeks earlier I was involved in an accident th Chevrolet did a terrific job of getting me in and out in almost no time. It was great since only two weeks earlier I was involved in an accident that totaled m 2024 Chevrolet Blazer. They were understanding and very attentive to my request for a safe and sturdy vehicle. 10/10 will definitely buy more vehicles from them in the future. honorable mention to Steve Ciccone and Tyler Duncan for assisting me as well in finding the right truck......the whole team are Champions in my book. Thanks again Rick Hendrick Chevrolet Norfolk! More
I have purchased many a vehicle and this was by far the worst experience I have ever had. I am hopeful Hendricks will do better resolving the remaining issues. worst experience I have ever had. I am hopeful Hendricks will do better resolving the remaining issues. More
Faizon is the only guy I will purchase from. Hendrick is a great dealership. The team also works together and they have a really strong family aura in there. Hendrick is a great dealership. The team also works together and they have a really strong family aura in there. More
Fazion is exceptional. I had the pleasure of being gifted a Chevy Trax and Fazion spent time taking me through a process that landed me on a car I didn't even know existed. I had the pleasure of being gifted a Chevy Trax and Fazion spent time taking me through a process that landed me on a car I didn't even know existed. I keep my cars for a long time but I just might come buy another one just to hang with this guy. Super good dude, personable and gets the job done. More
Excellent service beginning with the phone call. The young women in customer service were polite, professional and made us feel as though our concerns was going to be addressed. It’s important, in The young women in customer service were polite, professional and made us feel as though our concerns was going to be addressed. It’s important, in my opinion, to be respectful and considerate to potential customers and every time thereafter. If not, you can be assured, the service will be subpar as well. However, our vehicle was well maintained and exceptionally serviced. And our gentleman, Aaron was the best!! He communicated with us throughout the process and was always polite and respectful. We also appreciated that he provided costs upfront and gave us honest feedback. He let us know potential fees as well as the breakdown on the labor, etc. More
I purchased a 2023 Traverse from Brady K, and from start to finish it was amazing! He answered all of my questions regarding the vehicle, pricing, and breakdown of everything. Would highly recommend this de to finish it was amazing! He answered all of my questions regarding the vehicle, pricing, and breakdown of everything. Would highly recommend this dealership and the people working here to anyone in the future! More

