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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
573 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 573 reviews

February 07, 2023

Extraordinarily clean Team is professional and welcoming Jessie was my Concierge. Jessie is a true inspiration for Old fashioned Customer support Thank You Jessie & Belan More

by debbdanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie, Belan
Feb 08, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Debbdanita, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day!

February 03, 2023

Excellent customer service very polite my advisor was Perla Colorado very helpful and understanding to my needs More

by Dotsaces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Colorado
Feb 06, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your visit. We would like to discuss your experience further, as we are concerned that there may have been more we could have done to earn a completely satisfied rating. At a time that works for you, please contact our General Sales Manager, Dave Miller at 757-455-4500. Thank you and we hope to hear from you soon!

January 31, 2023

The experience was phenomenal very polite and professional ,made you feel very welcome . And continue to keep informed on everything that was going on. More

by Johnc951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Williams
Feb 02, 2023 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your kind words! We hope you have a great day!

Feb 03, 2023 -

Johnc951 responded

everyone was very hopefully very nice.

January 31, 2023

They were very friendly and professional, . Perla and Kerry were very helpful, I will recommend them to all my friends..! Thanks so much.. More

by wggnscrtsiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla, Kerry
Feb 02, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for leaving us your positive review! We hope to see you again soon!

January 25, 2023

I contacted Perla online regarding a Tahoe. She immediately connected with us and we set a time to come in. The experience from the initial contact to working our deal was outstanding. Kerry More

by Lisa P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Colorado, Kerry McPherson
Jan 27, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for the positive review! We hope you'll choose us again in the future for your automotive needs!

January 23, 2023

Super customer service. Accommodating. Explained every item. Patient with our questions and decisions. Easy process More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert Harrison, Craig Pitre, David the GSM.
Jan 23, 2023 -

Brian responded

Thank you for your help

January 21, 2023

Fast service, easy, understandable and very personable associates. Everyone from the person who greeted me, to the salesman, to the manager was very helpful. More

by Estrellar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Williams
Jan 23, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you for taking the time to leave us your positive feedback! We hope you have a great day!

January 05, 2023

Outstanding customer service and product knowledge. Our sale person Tyler Sellers did an outstanding job. More

by Steve Webb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sellers
Jan 06, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Steve Webb, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

January 03, 2023

This review is specific to my recent service department experiences. I’ve had great support with scheduling appointments and timely completion while I waited. In dealing with 2-3 different customer servic More

by Leek F.
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
January
Jan 05, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Leek F., we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day!

December 31, 2022

Muchas gracias a Perla por toda su ayuda y con sus compañeros de trabajo son un gran equipo y me ayudaron con el vehículo que estaba buscando, la recomendare con todos. More

by José
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Colorado
Jan 04, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Jose, muchas gracias por darnos la oportunidad de servirle a usted, feliciadades

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