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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
697 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 697 reviews

December 19, 2025

Super friendly service crew that took care of my car. Service was done as quick as possible! More

by Daniel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 20, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Daniel M., we're glad to hear you enjoyed your visit.

December 10, 2025

Kept me up on the whole process and finished when I was advised the car would be ready. More

by Jegoldsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service department.
Dec 11, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 06, 2025

My service advisor was great, he kept me updated on every step of service, my vehicle was delivered on the date it was promised to be delivered. Thanks Ty, great job More

by jamthunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyree
Dec 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Jamthunder, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2025

Marimba Bimba Tunkara was my dealer. He was awesome got me what I asked for. Got me a military discount. I couldn't have asked for more 10 outa 10 recommend. More

by Jalenmhampton777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maily Ruiz
Dec 05, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Jalenmhampton777, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

There’s no point in using their online service to book an appointment. Every time I go, they act as if they have no idea I’m coming and don’t bother to look at my car at the appointed time, or read what’s in More

by Jeg08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron (?)
Dec 09, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you encountered with our online scheduling system and the lack of communication regarding your vehicle. This is not the level of service we aim to provide, and we understand how disappointing it must have been to be without your car for several days without receiving the diagnostics you requested. Your feedback is important, and we would like the opportunity to make this right. If you’re willing, please contact our service manager directly at (Todd.Kuther@Hendrickauto.com) so we can review what happened, address the breakdown in communication, and ensure your concerns are properly handled. Thank you again for bringing this to our attention. We appreciate your honesty and hope to have the chance to regain your trust.

December 03, 2025

Rick Hendrick Collision did an excellent job on fixing my truck. Service agent communicated well and kept me posted on the process. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 05, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello JC, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2025

With the help of Brady Roundtree, we just took delivery of our new 2026 Tahoe RST. Brady was extremely knowledgeable and took the time to explain all the features and functionality of our new vehicle. He w More

by charlank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Roundtree
Dec 02, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Charlank, we are so happy to read such a great review about Rick Hendrick Chevrolet Norfolk! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2025

Jessica and Faizon were great to work with during the purchase of my new Chevy Traverse. More

by smylyn86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Fazion
Dec 01, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Smylyn86, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2025

Excellent service ! ! Oil change, state inspection and brake system flush and refill. Allan and his tean were spot on.!! Am very satisfied. More

by mluke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
allan herrera
Dec 01, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Mluke3, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

November 29, 2025

Elbert was very helpful with the purchase of my car. Very nice person and great salesman. Thanks for all the help! More

by ruben_iv531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert Hairston
Dec 01, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Ruben_iv531, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

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