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Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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great deal and experience! thank you for everything we couldnt have had better service. our salesman was very helpful and really did his best to get us the best car that we could afford for the best price couldnt have had better service. our salesman was very helpful and really did his best to get us the best car that we could afford for the best price. We got a 2012 curze eco! And we love it : ) More
Great experience! My neighbor recommended this Dealership, and I am glad I took his advice. The staff was very professional and actually took the time to listen to exactly what I was looking for Dealership, and I am glad I took his advice. The staff was very professional and actually took the time to listen to exactly what I was looking for in a new vehicle. I choose the 2011 Silverado LTZ. I was looking for all the bells, buttons, and whistles and they helped me find it. Steve Meade was a very well informed salesman. Although I had planned to leave the lot with the exact vehicle he showcased, he took the time to enlighten me on a few more features about the vehicle that I didn't even know about. That was a very welcomed gesture. Uncommon in this area. Some Dealers just want to shotgun you with a lot of "flowery" info, take your money, and then rush you out the door as they wait to pounce on the next victim. Not at Colonial!!! These guys actually made shopping for a new car (in these type of economy) enjoyable once again. If the time comes for me to trade in the vehicle I just purchased, I will most assuredly select Colonial once again. More
Preston Powers was very helpful and friendly. He helped us to get a nice camaro that was in our price range. We are very happy with our new car and the way we were treated at th dealership. us to get a nice camaro that was in our price range. We are very happy with our new car and the way we were treated at th dealership. More
As a customer, I had been coming to this dealership since 1993 and I have always had great customer service. So since my husband and I were looking to get something better on gas we came back to this dealer 1993 and I have always had great customer service. So since my husband and I were looking to get something better on gas we came back to this dealership. We had a wonderful experience. And because I was a previous customer before we both received alot of wonderful perks. We look forward to doing more business with Raynard David and Colonial Chevorlet in the future. Sincerely, Mr. and Mrs. John W. Thomas Jr. More
I've bought several cars in the past 20 years, but I have never experienced a dealership that exhibits true customer service like Colonial Chevrolet. As a result, I just recently bought my second vehicle fr never experienced a dealership that exhibits true customer service like Colonial Chevrolet. As a result, I just recently bought my second vehicle from them. Vitas Grayer is highly recommended as the person you deal with to buy your vehicle. He is the example of a professional looking out for you. Cody McNabb is my service advisor and I strongly recommend him as well. He is knowledgeable and attentive to what needs to be done to keep the vehicle in tip top shape. The service team is led by Rick Holler who also exhibits that customer first mentality. I will always bring my vehicle to Colonial Chevrolet for service as a result. I am a satisfied repeat customer. More
They had the exact model, color, and options that I was looking for. The salesman was friendly and knowledgeable. They handled final prep for delivery in a timely fashion and answered all of my questions looking for. The salesman was friendly and knowledgeable. They handled final prep for delivery in a timely fashion and answered all of my questions to my satisfaction. I would highly recommend this dealer. More
Went in looking for new Chevy Equinox. Was greeted by Mr. Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and professional. One of the best car buying experiences we have had. More
I am extremely pleased with purchasing my new Camaro at Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had a trade-in with negative equity, so going in I knew that my situation was a bit difficult, but they were up for the challenge. Fortunately, we were able to come to a deal! When I'm ready for an upgrade I will definitely return to Colonial. I highly recommend Colonial to anyone interested in purchasing a vehicle. More
Mr. Powers true professional, very knowledgeble and understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the prot understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the protection was not able to cover. Have in the past and will in the future deal with your dealership and recommend to family and friends. More
This is the 7th vehicle my family has purchased from Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our S Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our Service Writer Peggy Erwin. She has always taken care of us and continues to treat us like family. As long as she is there we will be! The staff is professional and always courteous and does a great job. Thank you Don for all your help! Ron Morton More