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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
567 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 567 reviews

November 29, 2011

Upon entering Colonial Cheverolet Kenny Anderson and Adam Shoshan managed to work out a fantastic deal on our new 2012 Chevy Cruze and if it wasn't for the initiative they took and them going out of their wa More

by illustreouzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Anderson / Adam Shoshan
November 16, 2011

The folks at collision repair shop were great. When i got my car back they did more than they had to. I would highly recommend them to anyone that needs repair done on their vehicle. More

by tball750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
November 12, 2011

I took a long time to decide where I was going to buy a 2011 Suburban, looking at remaining inventory, proximity to my house and how the Dealership treated me. I made an initial internet inquiry and got a More

by Bucket146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Messex, Larry Stivers and Steve Meade
November 08, 2011

The dealer, Mr. Kenny Anderson was a very professional and friendly. He let me tell him what i wanted instead of trying to push me into a car i didnt want and when we were going over the figures and i was More

by speedlimit96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny anderson
October 30, 2011

Fast and good experience - no hassleing and dealer did not play "dealer games" like talking to manager for 45 minutes, or playing trade in games like the Priority dealership did. Very happy with deal More

by weartman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda I believe
October 17, 2011

My wife and I purchased a 2011 Suburban on 10/11/11 from Colonial Chevrolet. Don Smith was our salesman and I cannot speak highly enough about the experience. We traded in a 2004 Suburban. Usually the trade More

by ggrove33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
October 17, 2011

My family has been purchasing vehicles from Colonial Chevrolet since I was a kid. It was finally my turn to buy my own vehicle. I had a great experience. Preston was very helpful. It was a very hass More

by vaitguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Powers
October 12, 2011

I had problems within 24 hours of getting the vehicle. The vehicle has so far been to the shop 3 times and it has just b een 5 days of purchase. More

by ang06ie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales
Apr 17, 2012 -

Rick Hendrick Chevrolet Norfolk responded

Ang06ie, Hello My Name is Erik Midgett I am the Internet Sales Manager here at Rick Hendrick’s Colonial Chevrolet. The type of vehicle that you purchased from our Colonial Auto Credit program tends to be an older vehicle with higher miles. Some times these vehicles have issues that there is no way of predicting. We do understand that it is frustrating to have to bring in your vehicle multiply times. Im glad we were able to fix the issues each time you bought your vehicle into the dealership. Our sales people try to provide every customer with great customer service. If you have any questions please feel free to contact me @ 757-455-4467.

September 29, 2011

Preston sold me a vehicle 8 years ago and I ask strickly for him when I purchased again. He does what you ask and gets back to you promtly and in my case stay over the time to get a price to me with my phon More

by joeyd3908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
preston Powers
September 14, 2011

This is my 2nd lease with Colonial and was very pleased both times.The sales staff was extremely helpful and friendly.My wife and I had a budget and they did everything to help us stick to it.Thanks to Ama More

by tedrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda