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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
573 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 573 reviews

March 31, 2012

Colonial Chevrolet and Cadillac have been “my dealership” for about 8 years. By far, they are the best overall dealership I have ever dealt with. From sale to financing to service, I was always completely More

by jkthsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Powers
March 18, 2012

We shopped several Chevy dealerships in the HR area and just wasn't overwhelmed by the customer service. Until we got to Colonial. We initiated our sale through their Internet Sales division and even tho More

by SheliaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey, Don Smith
March 06, 2012

Excellent Salesperson, I would highly recommend him to anyone, very courteous, informative,He informed me of things that I forgot ask, He knew what I was looking for and went right to the Truck I requeste More

by mkastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Meade
March 02, 2012

Kenny was very helpful,freindly yet professional thru my whole experience. I was very pleased w/his knowledge of the truck and look forward to driving it for many miles and years to come! More

by GrannyWms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Anderson Sales Rep
February 25, 2012

Had a great experience at Colonial Chevrolet. Preston Powers was my sales guy and he was just absolutely amazing to work with. Preston and all the guys at Colonial work hard to find the truck i wanted. T More

by curtismatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Powers
February 22, 2012

First off, me and my wife were shopping on line for a 2011 Chevy Traverse.A sales rep. told me during our phone conversation that if I came in that night to look at this vehicle that he would sale this c More

by mjohnson151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
First salesmen was Cody, Second was Steve Meade
Mar 02, 2012 -

Rick Hendrick Chevrolet Norfolk responded

Mr. Johnson, Hello My Name is Erik Midgett I am the Internet Sales Manager here at Rick Hendrick’s Colonial Chevrolet. After we got your post on February 22, 2012 about your uncommonly bad experience with Colonial Chevrolet. I got together and spoke with Cody & Steve Meade the two salesmen that you mentioned in your post. To try and understand what may have happen and where the communication was lost. To make sure this doesn’t happen again in the future to other customers shopping Rick Hendrick’s Colonial Chevrolet. Our sales people try to provide every customer with great customer service. If you have any questions please feel free to contact me @ 757-455-4467.

February 21, 2012

Larry helped me get my 45th Anniversary Special Edition Camaro. He was very knowledgeable and extremely helpful. There was no pressure to buy and they got me great financing. I will never buy a car any whe More

by JennDaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stivers
February 08, 2012

Our last car was bought at Colonial Chevrolet with Brenda's help and I trusted her opinion and knowledge and got exactly what I wanted. More

by LJPorter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Souza
February 04, 2012

Worked with John Bell on the purchase of a new Tahoe. I've done business with John for many years and was thrilled to hear he was back on the Southside! As always John was great to work with and is alwa More

by tsarach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bell
January 31, 2012

very pleased with experience, Preston was very helpful and considerate. I enjoyed my experience of buying a new car. I had reviewed other cars and knew what I wanted when I went which made the experience More

by crossroadsrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Powers
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