
Rick Hendrick Chevrolet Norfolk
Norfolk, VA
Filter Reviews by Keyword
By Type
Showing 573 reviews
very good servece, and very friendly....me and my wife looked at many different dealerships. but this was the only one that would truly help us out and give us real service and friendly service. thanks a looked at many different dealerships. but this was the only one that would truly help us out and give us real service and friendly service. thanks again and i will deffinetly come back again. More
This was my 4th purchase from Colonial Chevy. I have always been treated with exceptional by the staff. I will continue to use Colonial and would recommend them over any other dealership. always been treated with exceptional by the staff. I will continue to use Colonial and would recommend them over any other dealership. More
They are amazing from the minute i walked in the door to minute i left in my new pretty malibu!!! Special thanks to Cody who was doing every thing in his power to get me my new car. Your in excellent hands minute i left in my new pretty malibu!!! Special thanks to Cody who was doing every thing in his power to get me my new car. Your in excellent hands there!!! More
We recently purchased (2) 2012 Chevrolet Colorados and (2) 2012 Chevrolet Colorado Cub Cabs. Our sales rep, John Bell not only gave the best price but he was the most responsive sales person I have have (2) 2012 Chevrolet Colorado Cub Cabs. Our sales rep, John Bell not only gave the best price but he was the most responsive sales person I have have ever dealt with. He immediately responded to all questions and concerns. I would highly recommend Colonial Chevrolet. More
I was greeted immediately during my scheduled appointment by my sales advisor (Amanda Porter); she was very friendly, professional, and confident. I felt comfortable and unpressured as we spoke of the vehic by my sales advisor (Amanda Porter); she was very friendly, professional, and confident. I felt comfortable and unpressured as we spoke of the vehicle I had in mind. After a brief walk-through the new car lot; we were in a vehicle for a test drive and subsequently leading to my purchase. I am very pleased with Colonial Chevrolet and would recommend them to my friends and family. BTW, I was recommended by a friend!! I plan to return to Colonial Chevrolet for future purchases. Wayne B. More
We had a great experience at Colonial Chevrolet. Ken Anderson was very helpful and knowlegdable with all aspects of the experience. When we picked up the vehicle, he explained all the features, and we a Anderson was very helpful and knowlegdable with all aspects of the experience. When we picked up the vehicle, he explained all the features, and we are sure if we have any questions, we can call him. More
Raynald is an excellent and knowledgeable sales person with a personal touch for the individual that is purchasing a new vehicle. I highly recommend him and Rick Hendricks Colonial Chevrolet for superb se with a personal touch for the individual that is purchasing a new vehicle. I highly recommend him and Rick Hendricks Colonial Chevrolet for superb service that I have recieced. More
Roman was by far the most knowledgeable and friendly sales representative I have ever had the privilege of working with. I do not mean this in terms of car sales, but any type of sales. He was very f sales representative I have ever had the privilege of working with. I do not mean this in terms of car sales, but any type of sales. He was very friendly and made sure my wife and I had everything we needed and knew everything about the car. When he was giving us information about the cars we were looking at, he did not study the sticker to tell us what was on the car, he knew immediately what type of package each car contained and explained to us what we needed and did not try to sell us more than we needed. More
I AM TOTALLY IMPRESSED WITH ALL FACETS OF THE COLONIAL TEAM,EVERYONE SEEMS TO TAKE SPECIAL CARE IN INSURING YOU ARE COMPLETELY SATISFIED,STARTING WITH MR.RAYNALD DAVID HE IS A EXCELLENT SALESPERSON,AND AL TEAM,EVERYONE SEEMS TO TAKE SPECIAL CARE IN INSURING YOU ARE COMPLETELY SATISFIED,STARTING WITH MR.RAYNALD DAVID HE IS A EXCELLENT SALESPERSON,AND ALTHOUGH HE SEEMED TO BE VERY BUSY,HE ONLY TOOK A VERY SHORT TIME TO ANSWER QUESTIONS FROM OTHERS AND HE CONTINUED TO TO MAKE MY EXPERIENCE EXCEPTIONAL FROM EXPLANING THE DIFFERENCES IN THE VEHICLES I WAS THINKING OF PURCHASING TO FILLING OUT THE SALES PAPERWORK (IMPALA ,MALIBU,EQUINOX)I WOULND'T HESISTATE TO CALL ON HIM FOR ANY FUTURE PURCHASES,THE FLOOR ROOM MANAGER MADE SURE TO ASK ME IF THEIR WERE ANY QUESTIONS I NEEDED ANSWERED OR ANY PARTS OF THE PAPERWORK I DIDN'T UNDERSTAND, THE VICE PRESIDENT CALLED ME PERSONALLY AND OFFERED MORE INCENTIVES THAT LEFT THE OTHER DEALER COMPLETELY OUT OF THE PICTURE.THIS IS THE THIRD AUTO I HAVE PURCHASED WITH COLONIAL AND CAN TRULY SAYTHAT THE SERVICE HAS IMPROVED WHICH EACH EXPERIENCE,OUTSTANDING AND PROFESSIONAL EACH TIME. SINCERELY, JOSEPH H. ARNOLD. More
Kenny was awesome he was very friendly and knowledgeable about the car we wanted. My husband and I bought a chevy equinox, Kenny was just a great sales person to deal with. He made our first car buying exp about the car we wanted. My husband and I bought a chevy equinox, Kenny was just a great sales person to deal with. He made our first car buying experience just so much more wonderful. I would recommend him to anyone. More