Rick Hendrick Chevrolet Norfolk

The service department went above and beyond in installing an aftermarket replacement battery for my Volt. installing an aftermarket replacement battery for my Volt. More

Great teamwork from Conner, Tyler and Justin McCormick during my visit to the dealership, great job! during my visit to the dealership, great job! More

TERRIBLE CUSTOMER SERVICE AFTER THE SALE! !! THE WHEEL FELL OFF THE VEHICLE BECAUSE THE LUG NUTS WERE NOT TIGHTENED TO SPECIFICATIONS, WHEN I NOTIFIED THEM ALL I GOT WAS THE RUN AROUND, NO ONE !! THE WHEEL FELL OFF THE VEHICLE BECAUSE THE LUG NUTS WERE NOT TIGHTENED TO SPECIFICATIONS, WHEN I NOTIFIED THEM ALL I GOT WAS THE RUN AROUND, NO ONE SEEMED TO CARE EVEN THOUGH SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. THEY TAKE YOUR MONEY AND THEN THEY ARE DONE. I DON'T TRUST THEM AND WILL NOT LET THEM SERVICE MY CAR. I DON'T KNOW HOW THEY STAY IN BUINESS!!! I WILL NEVER GO TO THIS DEALERSHIP AGAIN. More

This dealership is great. They are really quick positive. They are right on.point! Yes! They are really quick positive. They are right on.point! Yes! More

Matt Curs worked diligently to get my repaired. I am very happy with the service I am very happy with the service More

Sean and the rest of the staff were great and got the work done on my Bolt very quickly. Thanks! work done on my Bolt very quickly. Thanks! More

Walter is a great person and a salesman, very helpful and knowledgeable, he listens and cater to our needs , we were glad to meet him and get his assistance knowledgeable, he listens and cater to our needs , we were glad to meet him and get his assistance More

Mr. Frank and Mr. Matt were fantastic. They are professional and we're very helpful in the service department. Thank you Rick Hendrick!!! professional and we're very helpful in the service department. Thank you Rick Hendrick!!! More

I have had multiple high level experience with Rick Hendrick Chevorlet Norfolk and couldn't be happier each time. Frank John was amazing today with top service, effectiveness and efficiency! Thank you Hendrick Chevorlet Norfolk and couldn't be happier each time. Frank John was amazing today with top service, effectiveness and efficiency! Thank you again. More

We had our van at another shop 3 time and didn't get it fixed after replacing multiple parts. We brought it to Hendricks and it was fixed the first time. The communication and professionalism from Frank wa fixed after replacing multiple parts. We brought it to Hendricks and it was fixed the first time. The communication and professionalism from Frank was outstanding! More