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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

Overview
Reviews
4.5
573 Reviews
Call Dealership (833) 761-3956

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 573 reviews

October 26, 2023

Frank John was great! Got my work done! Made sure things were covered by my warranty and didn’t push! More

by Vinita Folck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank john
Report | Print
Oct 28, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Vinita Folck, we are glad we could help! We can't wait to see you again, have a great day!

October 04, 2023

Walter was great, so was everyone else I talked to at this dealership. They made my experience easy and enjoyable. More

by Hsp222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Rein
Report | Print
Oct 05, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you for taking the time to leave us this great rating! We hope you have a great day!

October 03, 2023

The service department went above and beyond in installing an aftermarket replacement battery for my Volt. More

by yp66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Matthew
Report | Print
Oct 04, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Norfolk

September 26, 2023

Great teamwork from Conner, Tyler and Justin McCormick during my visit to the dealership, great job! More

by Agoodfellow
Recommend Dealer
Yes
Employees Worked With
Conner Tyler Duncan Justin McCormick
Report | Print
Sep 28, 2023 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day.

September 17, 2023

TERRIBLE CUSTOMER SERVICE AFTER THE SALE! !! THE WHEEL FELL OFF THE VEHICLE BECAUSE THE LUG NUTS WERE NOT TIGHTENED TO SPECIFICATIONS, WHEN I NOTIFIED THEM ALL I GOT WAS THE RUN AROUND, NO ONE More

by Angie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Lawrence, a Mr. McPherson and Peter Froberg
Report | Print
Sep 20, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Angie, at Hendrick, we strive to set the bar high to ensure our customers receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact our General Sales Manager, Dave Miller at 757-455-4500 to discuss further. Thank you, we appreciate your time.

September 13, 2023

This dealership is great. They are really quick positive. They are right on.point! Yes! More

by Jeanette.Bazemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cyr
Report | Print
Sep 16, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Jeanette.Bazemore, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

September 04, 2023

Matt Curs worked diligently to get my repaired. I am very happy with the service More

by jordanshirley933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cyrs
Report | Print
Sep 07, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Jordanshirley933, thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

August 31, 2023

Sean and the rest of the staff were great and got the work done on my Bolt very quickly. Thanks! More

by rbhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Sep 03, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Rbhartman, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 20, 2023

Walter is a great person and a salesman, very helpful and knowledgeable, he listens and cater to our needs , we were glad to meet him and get his assistance More

by johnybaz62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Aug 23, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Johnybaz62, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

Mr. Frank and Mr. Matt were fantastic. They are professional and we're very helpful in the service department. Thank you Rick Hendrick!!! More

by kermit071400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Frank and Mr. Matt
Report | Print
Aug 23, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Kermit071400, we really appreciate your positive review! We hope you have a great day!

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