Rick Hendrick Chevrolet Norfolk

Excelleny experiance Great selection, great service at Rick Hendrick Chevrolet! I got the car I wanted , a fair trade-in at a price I could afford with minimal negotiation Great selection, great service at Rick Hendrick Chevrolet! I got the car I wanted , a fair trade-in at a price I could afford with minimal negotiation. More

Dykes Brookins was super helpful and did a excellent Job! Easiest place to go buy a brand new vehicle! Dykes took the time to get to know us and understand what we needed and wanted in a vehicle. Easiest place to go buy a brand new vehicle! Dykes took the time to get to know us and understand what we needed and wanted in a vehicle. More

Amazing service!!!!!!!!!! I had the pleasure of working with Yasumaily Ruiz while purchasing my new camaro, and it was one of the best car buying experiences I have had to date I had the pleasure of working with Yasumaily Ruiz while purchasing my new camaro, and it was one of the best car buying experiences I have had to date. She was very knowledgeable and helpful with everything. Her bubbly personality had me leaving the dealership with a smile on my face. If you plan on buying a new or used vehicle be sure to check out this dealership and ask for Yasumaily Ruiz!!!! More

WORST EXPERIENCE OF MY LIFE! Worst experience of my life! How did a routine part replacement, for parts that were already ordered by the dealership the week before at the mech Worst experience of my life! How did a routine part replacement, for parts that were already ordered by the dealership the week before at the mechanics request turn into me not being able to take my car home? Your mechanic took my car apart and determined that he needed additional parts that had to once again be ordered. After a 9am appointment and sitting in a waiting room for 2-hours I was told that my car could not be fixed for another 2-days and it had to be left at the dealership because the mechanic could not put it back together. After advising staff I need to pick my children up from school and my husband up from work, they offered me a shuttle home which did not leave the dealership for another 3 hours. I advised staff I could not wait for 3 hours due to me having to pick my children up from school at 3pm, staff did not care that I had arrangements to pick my children up from school or my husband from work. Not to mention being an expect mother, seating in the waiting room was very uncomfortable for such a extended wait. The attitudes of the staff was nonchalant about the issue THEY CAUSED and they did nothing further to make up for the mistake of their MECHANIC. Their supposed routine replacement service left me unprepared, frustrated, and stuck at a dealership WITHOUT A WAY TO PICK UP MY CHILDREN OR MY HUSBAND FROM SCHOOL AND WORK.. I DO NOT RECOMMEND THIS PLACE TO ANYONE, IF YOU DECIDED TO DEAL WITH THIS PLACE AND THEIR NOT SO "ROUTINE" SERVICES BE PREPARED TO BE STUCK WITHOUT A CAR OR A RIDE HOME! More

"PROFESSIONAL" I just wanted make a.couple of remarks about MY experience with Rick Hendrix dealership. A year ago I purchased a vehicle with this dealership and ev I just wanted make a.couple of remarks about MY experience with Rick Hendrix dealership. A year ago I purchased a vehicle with this dealership and everything went great. Unfortunately my vehicle got totaled and I needed another one. My salesman was Tyler Sellers. He was wonderful. So once I was ready to purchase my Second vehicle of course I'm going g back to Rick Hendrix dealership and find my same salesman Tyler. The only problem was my credit score took a few hits. But Tyler and his managers found me a deal regardless of my low credit score. I was in a rental car thru my insurance and had to turn the rental back in, but Rick Hendrix loaned me a vehicle to get back and forth to work for a day while my vehicle was being shipped in. I am so relieved that this experience went so well. I want to thank all parties involved with my purchase especially Mr. TYLER SELLERS. In my opinion if it wasn't for him I would have went to another dealership. More

Excellent I went in with a hope to walk out with a new car. I recieved that and so much more! They helped me get the rate I was comfortable with and helped me w I went in with a hope to walk out with a new car. I recieved that and so much more! They helped me get the rate I was comfortable with and helped me walk away happier than I arrived!! More

The best service center in Hampton Roads I gave the highest possible score because of the professional customer service and I requested the salesman who sole me a car 7 years ago and he came I gave the highest possible score because of the professional customer service and I requested the salesman who sole me a car 7 years ago and he came through like a champ once again. Thank you Mr. Tom Jones More

Best place to buy a Chevy in Norfolk! Went into the dealership thinking I was just going to be driving the car I was looking at. Ended up loving it and getting a fair price, so I bought it Went into the dealership thinking I was just going to be driving the car I was looking at. Ended up loving it and getting a fair price, so I bought it. The process was very easy and they were very patient. Would definitely go here to buy my next Chevy. More

Got the car I wanted We went to Rick Hendrick Chevrolet looking for a 2017 Blue Velvet Impala and they had the car I wanted. Our salesman, DonPaul was excellent. He knew e We went to Rick Hendrick Chevrolet looking for a 2017 Blue Velvet Impala and they had the car I wanted. Our salesman, DonPaul was excellent. He knew everything about the car and set everything up for us. It was a great experience for us. The only problem was, it took way to long to process the paper work. Outside of that, everyone,Manager, Sales Rep,and Financial Rep. were all great to deal with. More

Good experience with salesperson and dales manager. Overall good experience. Professional staff and finance dept. Found the color I was looking for, along with fair price. Sales manager willing to make Overall good experience. Professional staff and finance dept. Found the color I was looking for, along with fair price. Sales manager willing to make some concessions on accessories. More