Rick Hendrick Chevrolet Norfolk

Service dept, Was terrible. 23 zo6 in for 1st oil change. Set appointment, arrived on time and was quoted 1 to 1.5 hrs. Was done in 3 hrs. Ok not big deal but should have checke 23 zo6 in for 1st oil change. Set appointment, arrived on time and was quoted 1 to 1.5 hrs. Was done in 3 hrs. Ok not big deal but should have checked their work. Drive home and start smelling oil. Figured they spilled it. Check over engine don't see any spills. Go to drive next time smell oil again. Check oil level and it is 3 inches overful. Call service dept and get passed around and ignored on hold. Checked my reciept and correct amount and type used, so they just filled out reciept, there is at least 3 extra qts in it. Corvette owners beware They are either not trained or don't care. More

Kind people, easy to work with. They answered all my questions I would recommend Walter Rein as a salesman They answered all my questions I would recommend Walter Rein as a salesman More

Walter Rein is very knowledgeable and shares it to make sure the right vehicle ends up with the right person! Highly recommend! Looking forward to my new Silverado! sure the right vehicle ends up with the right person! Highly recommend! Looking forward to my new Silverado! More

We were passing through Virginia looking for a chevrolet Trax and called multiple dealers with minimal luck. We called Rick Hendrick Chevrolet Norfolk and they had one on the lot. They got it ready for us s Trax and called multiple dealers with minimal luck. We called Rick Hendrick Chevrolet Norfolk and they had one on the lot. They got it ready for us so when we arrived we could take it for a test drive and then Conner and the rest of the sales team were very helpful through the process. More

They are charging for an oil change and a tuneup $1300. Don’t take your car here. Don’t take your car here. More

When there today for oil change tire rotation and windshield wipers told gentlemen I pay with my rewards so after they were done could not used rewards there Wed site was down so had to py 54 dollors windshield wipers told gentlemen I pay with my rewards so after they were done could not used rewards there Wed site was down so had to py 54 dollors for wipers good thing I could pay More

Mr. Walter has amazing customer service and helped me with everything I needed. It’s a amazing place to buy a vehicle with everything I needed. It’s a amazing place to buy a vehicle More

My experience with everyone at this dealership was fantastic. Walter Rein went above and beyond. I couldn't be happier!! fantastic. Walter Rein went above and beyond. I couldn't be happier!! More

Frank John was great! Got my work done! Made sure things were covered by my warranty and didn’t push! Got my work done! Made sure things were covered by my warranty and didn’t push! More

Walter was great, so was everyone else I talked to at this dealership. They made my experience easy and enjoyable. this dealership. They made my experience easy and enjoyable. More