Rick Hendrick Chevrolet Norfolk

Best GM Dealership on the Eat Coast! I moved to Norfolk 3 1/2 years ago. I had my 2011 Chevy Cruze LTZ regularly serviced. I always enjoyed visiting with the crew while getting my car ser I moved to Norfolk 3 1/2 years ago. I had my 2011 Chevy Cruze LTZ regularly serviced. I always enjoyed visiting with the crew while getting my car serviced / repaired. The old Sales force was a pain so I bought a 2017 Chevy Cruze (RS Package / Premier) from Priority in Chesapeake. Dealing with them was far from ideal and since then, Rick Hendrick has had a makeover! I purchased a 2019 Malibu yesterday and it was a very good experience....If you have a car that needs repair, servicing or you want a new car Rick Hendrick has my highest referral... Jim Findley Norfolk, VA More

Great service! Thank you Vishaun for providing excellent customer service! Thank you for informing me and guiding me along the way after an unexpected total loss on Thank you Vishaun for providing excellent customer service! Thank you for informing me and guiding me along the way after an unexpected total loss on my vehicle. You answered all of my questions with patience and a plethora of information that helped me make the best decision for my situation. I appreciate the time and effort you provided assisting me with my Equinox! I love it! Daniel made the finalization of this purchase seamless. Thank you! More

Straight up front and honest Gave us $5000 more trade in then Colonial. Straight up front and gave us what we asked for. Everyone involved introduced themselves to us and let us k Gave us $5000 more trade in then Colonial. Straight up front and gave us what we asked for. Everyone involved introduced themselves to us and let us know where we stood in the process More

Time and time again Bought another corvette from Hendricks and as usual the courteous and professional atmosphere has only been enhanced!! Mr. Sellers and Mr McCullar t Bought another corvette from Hendricks and as usual the courteous and professional atmosphere has only been enhanced!! Mr. Sellers and Mr McCullar treat you with the utmost respect and fairness. Can't image buying any of my family’s vehicle anywhere but here👍 More

Great Place to Buy a Vehicle This was one of the best car buying experiences that I have ever had. My sales person (Tyler Sellers) was very responsive to my needs and had answers This was one of the best car buying experiences that I have ever had. My sales person (Tyler Sellers) was very responsive to my needs and had answers for every question. The sales manager (John Precise) was there for every step to ensure that the deal was beneficial for both parties. When it came to financing, Jim McNutt will find a way to make it all work out. Great job guys. More

Frustrated In over a weeks time frame I still hadn't received quotes I had requested. When someone actually answered a phone call after numerous attempts, he a In over a weeks time frame I still hadn't received quotes I had requested. When someone actually answered a phone call after numerous attempts, he announced he was the commercial sales manager (never offered to assist me) and that he would direct my contact info to a sales rep in North Carolina who would assist me in the near future. I can only imagine that Rick Hendrick has NO idea how poorly his team seems to approach customer service. Unsatisfactory doesn't begin to cover the concerns grossly overlooked here. More

Great customer experience From the time I walked into the door till the time I walked out with my new vehicle all members were courteous and helpful. They valued my trade fair From the time I walked into the door till the time I walked out with my new vehicle all members were courteous and helpful. They valued my trade fair and I feel like I like a great deal with the new vehicle. Great experience with them. More

New pickup I recently purchased a new silverado from Rick Hendrick Chevrolet and couldn't be more happy. At every turn they did whatever they could to get me the I recently purchased a new silverado from Rick Hendrick Chevrolet and couldn't be more happy. At every turn they did whatever they could to get me the best deal possible. They even went out of there way to find the exact pickup I wanted even though they didn't have any in their inventory. I will definitely go back when I am ready for another vehicle. More

Enjoyable, Informative and Very Courteous I have already dealt with Tyler who has a lot of knowledge about the vehicles I like. I purchased a 2017 Camaro 2SS from him and now a 2019 Silverado I have already dealt with Tyler who has a lot of knowledge about the vehicles I like. I purchased a 2017 Camaro 2SS from him and now a 2019 Silverado RST Z71. I highly recommend Rick Hendrick Chevrolet if you want great help and a really enjoyable experience in purchasing a vehicle. Thank you Tyler, Moheeb and James for making my vehicle buying actually very enjoyable. Dr Bill Hundley, PhD More

Vishan is the man! I was referred to Vishan by a coworker and he was so incredibly helpful in my search for a Tacoma today! I'm in the Navy and have a lot of variables w I was referred to Vishan by a coworker and he was so incredibly helpful in my search for a Tacoma today! I'm in the Navy and have a lot of variables when it comes to transferring a large asset like a car, but everything was dealt with in a friendly yet professional manner by Vishan. I was looking into a used Tacoma that I would trade in my WRX for. Vishan took a lot of time to test drive three prospects with me, and we some great conversations about cars of all sorts. I decided to not go through with the trade in of my car, but not because of a lack of great customer service. My experience with Vishan and Rick Hendrick Chevy was one that would have me recommend them to any friend looking for a new or quality used vehicle! More