Rick Hendrick Chevrolet Norfolk

Absolutely outstanding service. They understood our needs and did everything in there power to help us out. I recommend this dealership to anyone who is looking to buy new or used. Thank you for all your hel and did everything in there power to help us out. I recommend this dealership to anyone who is looking to buy new or used. Thank you for all your help. More

Had a wonderful experience as soon as I walked in the door. A very smooth and easy process to get pre qualified and drove home with the vehicle my family needs. My Sales associate Micaiah Wallace was the door. A very smooth and easy process to get pre qualified and drove home with the vehicle my family needs. My Sales associate Micaiah Wallace was the BEST!!!!! More

Micaiah was very helpful for us purchasing a new truck. He was very transparent throughout the process and we appreciated his honesty and willingness to work with us! I would recommend this dealership! He was very transparent throughout the process and we appreciated his honesty and willingness to work with us! I would recommend this dealership! More

Bought a $70000 vehicle here. They never cleaned it before or since I received it. Also, the wifi does not work despite having it "repaired". Called the service manager twice to let them know and he ha before or since I received it. Also, the wifi does not work despite having it "repaired". Called the service manager twice to let them know and he has not called me back. Adding insult to injury when I dropped the vehicle off for the first servicing the techs left trash and an empty water bottle on the front seat. They also made a huge smear on the front windshield when they put the stick on. Not recommended if you want to be treated well AFTER you buy a new vehicle!!! More

We had a wonderful experience. Our sales lady was fast and on point, things went smoothly, we was in and out. Love our new truck. Will be back. and on point, things went smoothly, we was in and out. Love our new truck. Will be back. More

We came in to negotiate the purchase of a 2019 Tahoe. The personal that we worked with were very helpful and performed in a very professional manner personal that we worked with were very helpful and performed in a very professional manner More

Great, friendly service. They were not too pushy and listened to our specific needs and wants to make a deal. Ultimately, they put together some extremely competitive numbers that made us happy and coul listened to our specific needs and wants to make a deal. Ultimately, they put together some extremely competitive numbers that made us happy and could not be matched elsewhere. More

Markus was excellent,great salesman really knows his business and very eager to make sure I was satisfied with my purchase today appreciate it very much business and very eager to make sure I was satisfied with my purchase today appreciate it very much More

Super easy to deal with ➖ had a couple concerns, they Super easy to deal with ➖ had a couple concerns, they were taken care of immediately with no push back. Was told that I would leave happy, & the Super easy to deal with ➖ had a couple concerns, they were taken care of immediately with no push back. Was told that I would leave happy, & they made that happen also... More

Called one Sat morning to confirm they had a certain model car; just wanted to sit in it to compare... made it clear we were driving all the way from Newport News.. salesperson CJ said they not only had model car; just wanted to sit in it to compare... made it clear we were driving all the way from Newport News.. salesperson CJ said they not only had one on the lot, but TWO! He made us an appointment and we started the 45 min drive. During our drive, the sales manager ALSO called us to confirm the appt (which we didn’t want in the first place ). So already the circling of the vultures started...but we expect when dealing with new car dealerships. What we did NOT expect was that when we arrived, they had ZERO of that model on the lot. Zero. We got a lot of “let me explains” but NOTHING can explain how CJ purposely wasted our family's time and money to have us drive 45 mins each way for nothing. More