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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
571 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 571 reviews

October 26, 2020

Peter was excellent! He communicated with clarity and intelligence. He followed up to make sure I was completely satisfied. Pleasure doing business with your dealership! More

by Rhae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Froberg
Oct 30, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Rhae, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 15, 2020

Really wonderful service, very fair price. I went there looking for a Camaro and they had so many different options. Other places I went to had very few options and they were not as friendly or professiona More

by Cvanhorn1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Schoolcraft
September 09, 2020

WOULD RATE LOWER IF POSSIBLE, HAD THE WORST EXPERIENCE WHEN I BOUGHT MY TRUCK BRAND NEW THROUGH HERE, AND NOW THAT I TRADED THAT TRUCK I CANT EVEN GET A RESPONSE TO CANCEL THE COVERAGE ON IT. THIS IS BY F More

by dakotapoling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RICKY ANTHONTY
Sep 11, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Dakotapoling, thank you for taking the time to leave us this review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent experience. At a time that works best for you, please contact our Customer Experience Manager, Paula Moore at 757-455-4500. We look forward to hearing from you soon.

September 02, 2020

Bought a car on Saturday 8/29/2020. The salesman Wes Slane explained everything in full to me & stayed with me through the whole procedure. Excellent service from Wes as well as the credit manager, Bill More

by GMAKK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Slane, credit manager & Jay
Sep 03, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Gmakk, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 26, 2020

Outstanding service from my advisor, very knowledgeable. He addressed all of my concern and kept my posted on the process throughout the servicing. I will definitely be returning to Hendrick Chevrolet for More

by Godfather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Osborne
Aug 31, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk! We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Have a wonderful day!

August 09, 2020

I was with my daughter who purchased a car from this dealership, and I can't say enough about the thoughtful professionalism of the staff and management as well as their enthusiam. The showroom was im More

by pkuszmaul1345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sellers, Moheeb
August 09, 2020

We have purchased a new Colorado truck and a new Equinox in the last year. Both purchases were positive experiences. The dealership is always very welcoming and the atmosphere is always positive. Great lead More

by Deb
Recommend Dealer
Yes
Employees Worked With
Tyler, Corey, Moheeb, Wes
July 29, 2020

AJ Reid is one of the most thoughtful and attentive, caring service person you employee. Thank you, please make sure he knows I will be a loyal customer!!! More

by kpaulhus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Reid,Tracy Barcus, Markcus Ruffin, Jestine Russell.
Jul 31, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Kpaulhus, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 25, 2020

My experience was quick and easy to understand. Will continue to shop at this dealership for vehicles i love the vehicles and trucks and the care they gave me More

by Leandercorprew
Recommend Dealer
Yes
Employees Worked With
Markcus Ruffin
Jul 27, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Leandercorprew, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Have a wonderful day!

June 01, 2020

Impressive Management-Jay / Sales-Josh / Finance-Kerry The team referenced in the title above assisting the purchase of a 2020 Silverado are knowledgeable and well versed with all questions and information More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh / Jay / Kerry
Jun 03, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hi John, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk! We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a fantastic day!

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