Rick Hendrick Chevrolet Norfolk

I scheduled a service online, but despite getting an email from Rick Hendrick confirming my appointment, they couldn't find my appointment in their system. Fortunately, the service advisor took my car i email from Rick Hendrick confirming my appointment, they couldn't find my appointment in their system. Fortunately, the service advisor took my car in anyway and the warranty repair was done quickly. More

Service was completed by the time they started. My ride in my truck immediately feels better after oil change, transmission.flush, transfer case, and front/rear diff fluid exchanges. in my truck immediately feels better after oil change, transmission.flush, transfer case, and front/rear diff fluid exchanges. More

Today I purchased my 3500HD from Perla Colorado, she's an awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always recommend her to my friends and family. Thanks to her help today I'm so happy driving my new truck. Thanks rick hendrick chevy for have people like her working there, making everything easy and smooth. Thanks to her manager Fernando Gaitán for the incredible deal on this truck I'm very thankful to both of them. Definitely ask for this awesome lady when you're there. More

My service adviser Jacobs went above and beyond to get my car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! More

The service was great and they were fast about getting me in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fas in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fast. More

Both service writer and technician went above and beyond to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done More

It was a real pleasure working with Maily. She was very helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. More

Perla colorado was a great saleswoman ! Keep up the good work ! She was extremely pleasant and helpful in my first pre owned car purchase will definitely return! work ! She was extremely pleasant and helpful in my first pre owned car purchase will definitely return! More

This dealership is wonderful. I came in last minute and they were able to squeeze me in and take care of me. I recommend this shop to anyone! they were able to squeeze me in and take care of me. I recommend this shop to anyone! More

I took my 2005 Chevy equinox to a Chevy dealer hoping they could if my car wrong. After over $800 still same problem. Returned my car to dealer and they found another problem an another $70, Still did no they could if my car wrong. After over $800 still same problem. Returned my car to dealer and they found another problem an another $70, Still did not fix original problem. If they would have been as busy fixing my car instead of trying to sell me a "newer or new" car I believe they could repaired my car. We are a Chevy family no longer. I brought my son there to purchase his first car. One bad apple will spoil the bunch a couple will loose customers. More