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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
571 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 571 reviews

November 27, 2020

Today I purchased my 3500HD from Perla Colorado, she's an awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always More

by Oscar Paz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perla Colorado y Fernando gaitán
Nov 30, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Oscar Paz, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Norfolk! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2020

My service adviser Jacobs went above and beyond to get my car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! More

by Rehab4canines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobs, Josh
Nov 28, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Rehab4canines, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 21, 2020

The service was great and they were fast about getting me in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fas More

by 14arackliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Nov 23, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

Both service writer and technician went above and beyond to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done More

by Wej1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins (tech) Peter and Justin (service writers)
Nov 18, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2020

It was a real pleasure working with Maily. She was very helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. More

by lisajohns91209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maily
Nov 13, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We're glad you had such a wonderful experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 05, 2020

Perla colorado was a great saleswoman ! Keep up the good work ! She was extremely pleasant and helpful in my first pre owned car purchase will definitely return! More

by teejay8813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perla Colorado
Nov 08, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hi Teejay8813! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day!

November 04, 2020

This dealership is wonderful. I came in last minute and they were able to squeeze me in and take care of me. I recommend this shop to anyone! More

by Lda2h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Pat
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Lda2h, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Norfolk! Until the next time we meet, take care!

October 31, 2020

I took my 2005 Chevy equinox to a Chevy dealer hoping they could if my car wrong. After over $800 still same problem. Returned my car to dealer and they found another problem an another $70, Still did no More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Matt, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to our Service Lane Manager, Justin Bodner at (757) 266-5804 when you can, so we can address this situation directly. Thank you and have a great day.

October 29, 2020

I had a phenomenal experience purchasing a used vehicle from Hendrick Chevrolet! I would definitely recommend them to any family or friends in the market for a vehicle. More

by we3thompsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Waranch
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We3thompsons, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! Have a great day!

October 29, 2020

OD, our car salesman, thank you for your honesty, dedication and for going above and beyond for selling me my car last week. I’m happy with the car I purchased. You can be sure that if any of my frie More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O. D.
Nov 05, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Charlotte, reviews like this give us motivation and help us ensure we provide high-quality care! We are always more than happy to assist you if anything else comes up. Take care!

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