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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
598 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 598 reviews

December 09, 2022

Frank was an amazing service advisor. His communication was excellent throughout the entire visit. I highly recommend the dealership to anyone looking to have their vehicle serviced or lo More

by W2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank John
Dec 13, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2022

Had a number of things needed to get done to my vehicle. Came in last minute without an appointment and Frank was able to accommodate everything I needed. This was completed quickly and car is running great More

by cw
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank John
Dec 11, 2022 -

Rick Hendrick Chevrolet Norfolk responded

CW, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 08, 2022

Brought my 2018 Chevy Equinox in for oil change, also got my tires rotated and alignment done. Service was great and very fast, Frank John was fantastic and made me laugh multiple times! More

by Seth B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank John
Dec 11, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Seth B, we are glad to hear you enjoyed your visit! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2022

Had a easy time finding the vehicle needed and the sales person handling my purchase was exceptional! More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Williams
Dec 07, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us, Don! We do hope we can be of assistance in the future. Take care!

November 30, 2022

Wonderful people to work with they know the business inside and out I'd come back again and again thanks for everything More

by eugene.gregory1951@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Miller and Josh
Dec 01, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi there! We're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Norfolk! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2022

Quick service, easy to work with. Great communication throughout service. Will use again, no issues. More

by angryeagle07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Mault
Nov 30, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thanks for the fabulous review! Kindest regards.

November 28, 2022

Josh Fenelus was an amazing salesmen with his teammate Kerry McPherson who really pulled their resources together to make the sale happen. If it wasn't for their experience and expertise the deal wouldn't More

by Marty7269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fenelus Kerry McPherson
Nov 29, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

It was refreshing to visit a repair shop and feel like a person instead of a money tree More

by dmumford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January & Janae
Nov 24, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your kind words! Please let us know if there is anything further that we can do for you.

November 18, 2022

I had previously left a bad review about the muffler on my truck but the service manager heard of my problems and reached out to me. He had me bring my truck in and we talked about the problem. I left my More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Letkerman
Nov 22, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day.

November 17, 2022

They did a great job in fixing my cars issue. They were courteous and friendly and it was a good experience More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 20, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Collins, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! If you're ever in need of more help, please let us know!

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