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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
571 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 571 reviews

July 29, 2022

Excellent customer service. Staff always polite, helpful and take time to help you.. I bought a used car a year ago. I am a single mom and so at peace with my car. More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oh my I totally forgot to get the service girl’s name
Aug 02, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Anita, we are so happy to read such a great review about Rick Hendrick Chevrolet Norfolk! We are always more than happy to assist you if anything else comes up. Take care!

Aug 04, 2022 -

Anita responded

The young lady who helped me her name is Janae

July 27, 2022

Awesome service and very professional! Thank you Mallory for your assistance and excellent customer service! More

by Lopezra6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallory
Jul 29, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Lopezra6, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

I was impressed with the communication from the dealership from the moment I inquired about the car. More importantly. Carolyn, our sales representative, was friendly, knowledgeable, and professi More

by JSS4CHELSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn, Fernando
Jul 26, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi there! We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

July 20, 2022

Great place work was done in a timely manner and was kept up to date on repairs More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January
Jul 22, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hello Matt, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Norfolk

July 15, 2022

Staff was friendly. January Goolsby helped me with the service on my truck. She was terrific. More

by Jrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January Goolsby
Jul 19, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you; your positive rating means a lot to us here at Rick Hendrick Chevrolet! We do hope we can be of assistance in the future. Take care!

July 13, 2022

Service was good as always. Really appreciate them getting to the bottom of what was going on with the radio. More

by Debo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the lady name
Jul 14, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Debo, we are glad we could help! We do hope we can be of assistance in the future. Take care!

July 12, 2022

They did an amazing job helping me with my 2022 Chevy Trailblazer. I appreciate them helping me select the best car for my needs. More

by Jasminegroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis, Rick
Jul 14, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for such a positive review, and have a wonderful day!

July 12, 2022

Tremendously outstanding staff, excellent customer service, easy to deal with and completely satisfied customer! Will MOST certainly return for all of my vehicles! Job well done Mr. Hendrick More

by jtmeena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert
Jul 14, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We strive to provide the best customer experience at Rick Hendrick Chevrolet! Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

July 09, 2022

Very helpfull and nice. Helped me find what I wanted for a good price. Great customer service from Sade Brumsey Miller. Thank you for the new car! More

by Kenmoore95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sade Brumsey Miller
Jul 12, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi! Thank you for all of the stars! We are so pleased. Once again, a huge thanks from the whole team here at Rick Hendrick Chevrolet Norfolk!

June 17, 2022

Took my vehicle for regular maintenance, Great experience… everyone was friendly, i will be returning! More

by Tavio192000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janae
Jun 21, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your recent visit details with us! We do hope we can be of assistance in the future. Take care!

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