Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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Jessica was great! She initially helped when I came in to service my daughter's vehicle. After a couple of weeks, I decided to upgrade and get her a new car. We traded She initially helped when I came in to service my daughter's vehicle. After a couple of weeks, I decided to upgrade and get her a new car. We traded in her Cobalt and left with a new Trax. Thank you Jessica! More
Brady R. and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours awa and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours away (there and back) to help my Mom sign some papers to complete the deal. They have a lifetime customer and will always reference them for my friends and family that need someone that cares about the client and wants to help in their best interest. More
Sharief Stancil was awesome. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys. More
My service advisor was great, he kept me updated on every step of service, my vehicle was delivered on the date it was promised to be delivered. Thanks Ty, great job step of service, my vehicle was delivered on the date it was promised to be delivered. Thanks Ty, great job More
Marimba Bimba Tunkara was my dealer. He was awesome got me what I asked for. Got me a military discount. I couldn't have asked for more 10 outa 10 recommend. He was awesome got me what I asked for. Got me a military discount. I couldn't have asked for more 10 outa 10 recommend. More
There’s no point in using their online service to book an appointment. Every time I go, they act as if they have no idea I’m coming and don’t bother to look at my car at the appointed time, or read what’s in appointment. Every time I go, they act as if they have no idea I’m coming and don’t bother to look at my car at the appointed time, or read what’s in the comments about what service needs to be performed. This most recent time, they had my car for five days. By the fifth day, after not hearing from anybody about the status of what was going on with my car, all I ended up with was a state inspection and an oil change. They never ran engine noise diagnostics like they were supposed to. So I’m still driving around with belt noises and squeaky brakes after five days of my car sitting at the dealership. I will definitely be going elsewhere. What a hassle. More

