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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
571 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 571 reviews

November 23, 2022

It was refreshing to visit a repair shop and feel like a person instead of a money tree More

by dmumford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January & Janae
Nov 24, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your kind words! Please let us know if there is anything further that we can do for you.

November 18, 2022

I had previously left a bad review about the muffler on my truck but the service manager heard of my problems and reached out to me. He had me bring my truck in and we talked about the problem. I left my More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Letkerman
Nov 22, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day.

November 17, 2022

They did a great job in fixing my cars issue. They were courteous and friendly and it was a good experience More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 20, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Collins, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! If you're ever in need of more help, please let us know!

November 13, 2022

January was my service rep and explained my options and the costs associated with each option. She kept he patience while I kept asking questions, and explained so I could understand and make the best deci More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January G
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Shannon! Thank you for taking the time to share your recent visit details with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2022

January was extremely helpful when I stopped by. Thanks for the smooth visit, I’ll definitely be back. More

by Teyssier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

It is wonderful to receive such a positive review! All the best!

November 02, 2022

Very professional and courteous! I had no issues finding what I liked and in my price range! More

by underway300m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Medina
Nov 02, 2022 -

underway300m responded

Thank you very much! Looking forward to future business opportunities!

Nov 03, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your recent visit details with us! We appreciate the feedback! Take care!

November 02, 2022

If I can put a zero I would don’t go here misleading all I can say make sure you you read everything and get copies because they. They had us sign all the paperwork to finance a truck to turn around 3weeks More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quite a few of them
Nov 04, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (757) 266-5804 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2022

Joshua Schenk helped me in getting a new car. I recommend you visit him today. More

by huggieswife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Froberg
Oct 12, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi, thank you for the great star-rating! We appreciate your review!

September 21, 2022

Really appreciate the extra effort by Frank John and his team getting my seat track replaced. A simple job I thought but there came a busted part they received , than when they got another one in it didn’t More

by Hurdleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank John
Sep 23, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi there! We're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 03, 2022

I appreciate the warm and comfortable feeling that Mrs. Belen gave me, for service my appointment. Also, when I came back the next to pick my car she was pleasant to be with, and hope to see her again as More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Belen
Sep 07, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Ray, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day!

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