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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
573 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 573 reviews

November 29, 2022

Quick service, easy to work with. Great communication throughout service. Will use again, no issues. More

by angryeagle07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Mault
Nov 30, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thanks for the fabulous review! Kindest regards.

November 28, 2022

Josh Fenelus was an amazing salesmen with his teammate Kerry McPherson who really pulled their resources together to make the sale happen. If it wasn't for their experience and expertise the deal wouldn't More

by Marty7269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fenelus Kerry McPherson
Nov 29, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

It was refreshing to visit a repair shop and feel like a person instead of a money tree More

by dmumford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January & Janae
Nov 24, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your kind words! Please let us know if there is anything further that we can do for you.

November 18, 2022

I had previously left a bad review about the muffler on my truck but the service manager heard of my problems and reached out to me. He had me bring my truck in and we talked about the problem. I left my More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Letkerman
Nov 22, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day.

November 17, 2022

They did a great job in fixing my cars issue. They were courteous and friendly and it was a good experience More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 20, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Collins, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! If you're ever in need of more help, please let us know!

November 13, 2022

January was my service rep and explained my options and the costs associated with each option. She kept he patience while I kept asking questions, and explained so I could understand and make the best deci More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January G
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Shannon! Thank you for taking the time to share your recent visit details with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2022

January was extremely helpful when I stopped by. Thanks for the smooth visit, I’ll definitely be back. More

by Teyssier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

It is wonderful to receive such a positive review! All the best!

November 02, 2022

Very professional and courteous! I had no issues finding what I liked and in my price range! More

by underway300m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Medina
Nov 02, 2022 -

underway300m responded

Thank you very much! Looking forward to future business opportunities!

Nov 03, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your recent visit details with us! We appreciate the feedback! Take care!

November 02, 2022

If I can put a zero I would don’t go here misleading all I can say make sure you you read everything and get copies because they. They had us sign all the paperwork to finance a truck to turn around 3weeks More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quite a few of them
Nov 04, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (757) 266-5804 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2022

Joshua Schenk helped me in getting a new car. I recommend you visit him today. More

by huggieswife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Froberg
Oct 12, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi, thank you for the great star-rating! We appreciate your review!

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