Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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3-7-26 I arrived at the dealership at 12:25 After being lied to by Mr. Roundtree many times, I finally left there with a truck at 7:30 that night. I saw 4 different people come and go in 7 and half hours.a lied to by Mr. Roundtree many times, I finally left there with a truck at 7:30 that night. I saw 4 different people come and go in 7 and half hours.and I live 2 and a half hours away. If I knew what I know now I would had never went there If you decide to go to this dealership I recommend not to deal with Mr.Roundtree. I had to take the truck back 3-18-2026 the sales manager spoke with me and ask how my experience is going. I replied I will not recommend anyone to Mr. Roundtree and I will never shop here again. More
I had a fantastic shopping experience with Brady Roundtree! He was very straightforward and very helpful! 10/10 recommend to anyone looking forward for a fun, professional, and helpful sales profess Roundtree! He was very straightforward and very helpful! 10/10 recommend to anyone looking forward for a fun, professional, and helpful sales professional! More
Brady was very responsive and helpful throughout our entire process of purchasing our new Chevy! 10:10 would recommend Brady to anyone looking for reliable information and speedy help! entire process of purchasing our new Chevy! 10:10 would recommend Brady to anyone looking for reliable information and speedy help! More
We have had a great CHEVY buying experience with Brady! He has been very detail oriented and just the sales person we needed. He know these SUVs inside and out. Thanks Again!!! He has been very detail oriented and just the sales person we needed. He know these SUVs inside and out. Thanks Again!!! More
Brady was very attentive in giving me updates on the status of my Corvette order and kept me aware of all the developments. He was very straightforward and easy to work with. I will deal with him again status of my Corvette order and kept me aware of all the developments. He was very straightforward and easy to work with. I will deal with him again in the future. More
Ryan Rice was very thorough in the explanation of the repairs to be done on my vehicle and I was satisfied with the completion of the repairs. repairs to be done on my vehicle and I was satisfied with the completion of the repairs. More
Daniel was great to work with. He was able to get issue diagnosed and fixed in good time. He also did a great job communicating with us during the service period. He was able to get issue diagnosed and fixed in good time. He also did a great job communicating with us during the service period. More
The service advisor did not keep informed as to what was going on with the vehicle, when we picked the vehicle up we were told it was fixed, but it still had a noise in it that was not repaired. We had to b going on with the vehicle, when we picked the vehicle up we were told it was fixed, but it still had a noise in it that was not repaired. We had to bring it back and when the cover for the radiator support was reinstalled no fasteners were installed. Very poor service and no quality control. I would not recommend this service department to anyone I know. The service advisors never return phone calls and you can never get ahold of them. I still have one vehicle there that they have not given me an answer on as to what is going on with it. More
Had my car over month and I didn’t receive a phone call from anybody about what was wrong with my car. I had to go in person to find out what was going on with my car just for them to say that I will recei from anybody about what was wrong with my car. I had to go in person to find out what was going on with my car just for them to say that I will receive a phone call and never received the phone call. Then when I called back up there a week or two later and talk to the guy that was overseeing my vehicle he told me that they call and I told them that I denyService, which I never received a phone call from anybody at the dealership. I wasn’t pleased with the service I received. The $13,000 they was going to charge me to fix my vehicle.I decided to take my business elsewhere. More

