Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rick Hendrick Chevrolet Norfolk

Norfolk, VA

Overview
Reviews
4.5
598 Reviews
Call Dealership (833) 761-3956

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

Directions

By Type

Showing 598 reviews

September 11, 2025

The workmanship and service was great but the service adviser was a bit lacking. The final cost was 32% greater than the original estimate without any additional unspecified work. I thought that was quit More

by undy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke (service adviser)
Report | Print
September 11, 2025

Everything was on time they went through complete check list and explained everything so I was up to date More

by ddcallmon
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Sep 12, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day!

September 11, 2025

Service writer did an outstanding Job, also oil change Tect. did outstanding job paying attention to detail, :) More

by mrbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jack & jill
Report | Print
Sep 12, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Mrbaz, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2025

Sales staff was amazing! Bimbi did a fantastic job and was very helpful through the entire process More

by Biggs3825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bimbi
Report | Print
Sep 11, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Biggs3825, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Bimba and the dealership. We do hope we can be of assistance in the future. Take care!

September 04, 2025

The service representative was very polite, and exhibited professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape m More

by Deb.a.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana
Report | Print
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

HI Deb, thank you so much for your high rating! It is wonderful to hear that our team was able to give you such a great experience. We hope you have a great day!

September 04, 2025

In for service (oil change and air bag inflator safety recall). I was totally satisfied and service rep. Alannah was very professional and courteous. More

by jdi095810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alannah
Report | Print
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

HI, Thank you so much for your 5 star review! It is great to hear that our team was able to give you such a great experience. We hope you have a great day!

September 04, 2025

Trent was great. Professional and got me in and out. Great service and will definitely come back for my next vehicle. More

by Mstredellahall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent, Owen
Report | Print
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for your high rating! It is great to hear that you had such a wonderful experience with our team. We hope you have a great day!

September 02, 2025

2nd vehicle I have purchased from them, very friendly and answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. More

by April2202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 05, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2025

Appreciated that they did not hard sell me with a lot of pressure tactics. Talked to me as an educated buyer and was a great experience. More

by Echoapollo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert Hairston, Michael Sudlow
Report | Print
Sep 07, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Echoapollo, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2025

Great service, friendly personnel, speedy service. Have purchased, been serviced and now body repair; all three have been excellent. Would absolutely use their service again. More

by woodsmithfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
Report | Print
Sep 07, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Woodsmithfarm, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
2
...
60