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Rick Hendrick Chevrolet Duluth

Duluth, GA

4.9
3,143 Reviews

3277 Satellite Blvd

Duluth, GA

30096

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3,143 Reviews of Rick Hendrick Chevrolet Duluth

December 21, 2012

This was the absolute WORST experience I have ever had with a dealership. We were lied to and treated like we were idiots. He made very sarcastic and condescending comments right in front of us. Basically More

by bk1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric King
November 30, 2012

Liars, pushy and absolutely followup. Only interested in Liars, pushy and absolutely followup. Only interested in making the sale. Worst sales experience ever. Told me I was already approved, come to find o More

by edenx79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
leo, ferando, Olga
October 27, 2012

Bait-and-Switch at Rick Hendrick Chevrolet Duluth, GA Everything I am writing here is truthful, and is not embellished or exaggerated. I saved a copy of each web site to my personal computer. After f More

by junoflydog
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony
September 23, 2012

Very, very, very pushy. I came in with an exact idea of what I wanted to look at and wanted to test drive 2 cars. It took them 2 hours to let me test drive 2 cars. Even then, neither was what I wanted to d More

by karrisfoxy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik, Unknown
February 29, 2012

Terrible experience with sales department. The sales deparatment manager, Mr. King, was absoutely appalling. They refused to listen to what I wanted to purchase and instead kept attempting to upsell fea More

by Yeorwned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager, Mr. King
February 21, 2012

"GM certified per owned" does not live up to its claims as the "industry best" "reconditioned to factory like standard". "we inspect it all so your don't have to". Battery was weak on th More

by DoNotTrust-GM CPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of the Managers
January 21, 2012

Great Service!! Everyone was friendly and customer service was great, from the sales associate, finiance manager, service department and others. I will be sending friends and relatives to this dealers More

by enjoyingnewtahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Peake
November 22, 2011

Erik King, as a sales manger, should move out of his position ASAP! All he offering is just a bad and lazy customer service. He dosn't even know what he could offer for customers to make a deal. I even More

by uk8411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
erik king
April 12, 2011

no buyers guide in the window which is a federal law (I learned this after the fact) after I signed a sales contract. Instructed dealership of that they changed the subject when I also brought up th More

by Rwood42
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando hernandez, Tafi Jaji Adam
October 08, 2010

Olga provided outstanding customer service throughout my entire new car buying experience. I needed certain accessories added to my truck in a timely manner, and I also needed a scratch on the dashboard re More

by rholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Lazareva
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