Rick Hendrick Chevrolet Duluth

"GM certified per owned" does not live up to its claims as the "industry best" "reconditioned to factory like standard". "we inspect it all so your don't have to". Battery was weak on th its claims as the "industry best" "reconditioned to factory like standard". "we inspect it all so your don't have to". Battery was weak on the drive home. Two days later it wouldn't start. Dealership said they would send a check for a new battery. Invoice has been faxed three times to the corvette manager and once more to another manager at her request. Still no check. Voltage check of battery is part of the check they are supposed to do. Leather dash was rippling up and required it to be pulled out and glued back down. Paint has several large chips and is sandblasted in other areas. I doubt any part on the car was reconditioned. To be fair GM customer service said all of those problems are ok and would meet "the industry best standard". The dealership did offer me a car wash to "make you happy". Also check the BBB ratings. The are at a b minus More

Great Service!! Everyone was friendly and customer service was great, from the sales associate, finiance manager, service department and others. I will be sending friends and relatives to this dealers service was great, from the sales associate, finiance manager, service department and others. I will be sending friends and relatives to this dealership! More

Erik King, as a sales manger, should move out of his position ASAP! All he offering is just a bad and lazy customer service. He dosn't even know what he could offer for customers to make a deal. I even position ASAP! All he offering is just a bad and lazy customer service. He dosn't even know what he could offer for customers to make a deal. I even felt like I was ignored by him. My salesman was controlled by him behind me, and didn't do anything for me. Erik King didn't want to offer not even negotiation to search another vehicles for me. I wouldn't refer him and his location to anybody. More

no buyers guide in the window which is a federal law (I learned this after the fact) after I signed a sales contract. Instructed dealership of that they changed the subject when I also brought up th learned this after the fact) after I signed a sales contract. Instructed dealership of that they changed the subject when I also brought up they didnt give me a copy of the buyers guide they said they didnt have to I am very uncomfortable with this dealer. More

Olga provided outstanding customer service throughout my entire new car buying experience. I needed certain accessories added to my truck in a timely manner, and I also needed a scratch on the dashboard re entire new car buying experience. I needed certain accessories added to my truck in a timely manner, and I also needed a scratch on the dashboard repaired. She took care of both very quickly. Her follow-up was very thorough, and she did not let up until I was completely satisfied. Thank you, Olga! More

I got the runaround! I was upfront about what I wanted, credit, and etc. I was told no problem, our goal is to make you happy. When I finally came in for a scheduled appt, I was passed off to someone who credit, and etc. I was told no problem, our goal is to make you happy. When I finally came in for a scheduled appt, I was passed off to someone who didn't know anything about what I wanted or my situation. I will never go back to this dealership. I have bought 5 cars and this was by far the worst experience!! More

Gwinnett Place Chevrolet’s Service Department is the finest I’ve encountered in the last 25 years of driving. All service work exceeds expectations as does the courtesy and customer concern shown by all finest I’ve encountered in the last 25 years of driving. All service work exceeds expectations as does the courtesy and customer concern shown by all their employees. Keep up the great work! More

I have purchased my last three new cars from Gwinnett Place Chevrolet in Duluth. They have always given me the best deal. Their people are always helpful and they have a large selection of vehicles to ch Place Chevrolet in Duluth. They have always given me the best deal. Their people are always helpful and they have a large selection of vehicles to choose from. Their service department is prompt and efficient and has been good while dealing with any vehicle requirements I have had. More