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Rick Hendrick Chevrolet Duluth

Duluth, GA

4.9
3,118 Reviews

3277 Satellite Blvd

Duluth, GA

30096

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3,118 Reviews of Rick Hendrick Chevrolet Duluth

November 30, 2014

"They are the Best" I enjoyed my visit to the dealership! They worked hard, they were very prompt, any questions I asked they were able to answer, and they got the JOB do More

by Physics06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Fulleda
November 30, 2014

Great Service I went in without the intent of buying a new car but Joe Marrero showed me the perfect one and helped me get the best deal possible. It would have bee More

by Nicole Peck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Watkins, Shon Phillips, Carlos Luna, Joe Marrero
November 27, 2014

i love my car I received Exceptional customer service provided by Machla Valbrun!!! I got a great deal i will recommend her and the dealership to my friends and fam More

by shfalockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Machla Valbrun
November 26, 2014

DO NOT TRUST WITH YOUR HARD EARNED MONEY! I purchased my vehicle from Rick Hendrick Chervrolet on 10/29/14. My salesman Leo and finance guy Avery were very nice and knowledgeable. Yesterday on More

by songbirdmeme83
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Leo, Carlos Luna
Dec 09, 2014 -

songbirdmeme83 responded

I am happy to report that someone at Rick Hendrick Chevrolet Duluth does have integrity and is willing to do right by the consumer. I received a call from a guy named Taphi, who was an operations manager I believe. He apologized about the situation and the way I had been treated. He explained that the lender did initially approve my deal when i got the car but changed their mind at some point. He also stated, due to vehicle depriciation that if the deal doesn't go through for whatever reason, they try to recoup some of the cost due to miles and other possible damage. I advised that I definitely understood that information, however, it was not explained to me in that manner and there was no reason for my deal to not go through when all of the information was submitted correctly in the beginning. If the bank was going to deny my application then i should've been before I was handed keys to a vehicle, not a whole month later. In the end, Taphi did give me back my down payment! The conversation with him made me feel better about this nightmare of a situation. All I can advise anyone is to double and triple check that your financing is done before you make any additional changes that could upset your life if anything goes wrong. I am now sharing a car with my sister who works in the opposite direction of town and if anyone knows about Atlanta traffic, you can imagine how much of a nightmare this is. I am grateful to still be able to get to work, but my life has been made more difficult when this all could've been avoided if a job was done correctly

November 26, 2014

AHHmazing I cannot wait for my son to drive home the new stingray!! Chris Lindamood and Steven Ostrovich were a huge help! Don't be fooled, car buying is fun! I More

by allen007365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Chris Lindamood
November 26, 2014

great experience Jessica gave me an Awesome experience.she was very knowledgeable about the products and answered all my questions. I will recommend this dealership. More

by divabab01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bell
November 25, 2014

Great Experience!!!! Very professional, great wait time and overall service was good from start to finish. My time was not wasted.The finance dept. Was fast. The sales per More

by MARY EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Fullela
November 25, 2014

Purchase I bought my second Camaro from Rick Hendrick Chevy, Thanks to Leo Fulleda and Rolando for the great service and attention I got,. I will recommend thi More

by jorge2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leo fulleda
November 25, 2014

love my car My experience at Rick Hendrick Chevrolet was wonderful. I found the vehicle I want that was online and Jessica bell brought the vehicle over and showe More

by khill953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bell
November 25, 2014

Awesome Company These guys are real and genuine. Garrison Majors was very polite and help us through everything. I couldnt ask for a better experience. Thanks for all More

by evemelvin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Majors
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