Rick Hendrick Chevrolet Duluth

Bait and Switch = Impact on Credit The long-and-the-short of this is. I was in to look at a Z28 (wanted the Silver one at the dealer), was then told that one (Silver) was not on-the-lis The long-and-the-short of this is. I was in to look at a Z28 (wanted the Silver one at the dealer), was then told that one (Silver) was not on-the-list for the 20% discount... but "is white ok?". I said yes it was as it would have been my 2nd choice. I shook (literal hand-shake) on it so then the paperwork work started to process. (So at this point my credit is being pulled which will cause an impact to my credit score, understandable since we are proceeding). Then the one gentleman comes out and says "we have an issue". The white car is NOT on the list... BUT.... would you like a ZL1 or a different car. My answer was no. My issues are (1) My time has been wasted because the dealership should know immediately what is available. (2) My credit report was pulled after a hand-shake, on going forward. Now they did apologize but, my credit has been hit pure and simple. More

My experience I went to this dealer looking to trade my vehiclein . After sitting there for a few minute the only sales rep that really took the time to help me and I went to this dealer looking to trade my vehiclein . After sitting there for a few minute the only sales rep that really took the time to help me and explain everything to me was Franchely. She is a very sweet and respectful young lady. She not once got frustrated or gave me no type attitude. I decided to hold on my trade but will be returning to work with Ms. Reyes. More

it was wonderful My experience was great, my kids loved her n so did me and my husband. We really enjoy our time with her, she was a pleasure on the phone also and did My experience was great, my kids loved her n so did me and my husband. We really enjoy our time with her, she was a pleasure on the phone also and did everything she can with my challenge credit. More

My 2014 c7 Corvette & my 2015 z06 corvette I had a great experience at Rick Hendrick Chevrolet twice so far! Dan was my corvette salesman and Shon was the manager, both were excellent! Dan pick I had a great experience at Rick Hendrick Chevrolet twice so far! Dan was my corvette salesman and Shon was the manager, both were excellent! Dan picked me up from the airport and they both made me feel at home while visiting Atlanta to pick up my 2014 corvette. Back in April I was so pleased with everything that i told them to go ahead and put me on the list for the new z06, They called yesterday and told me it's ready! These guys make things so easy and convenient, I don't even have to fly there again, They sent me the paperwork by mail and i should have my car shipped to me next week. I definitely recommend working with Rick Hendrick Chev, specifically Dan and Shon, You'll be glad you did! Tell them Omar from Tulsa, OK sent you and try not to get any speeding tickets, those new vettes are fast! haha. More

Review of Jake We went in to look for a used car and was very satisfied. Jake was very knowledgeable. He took great care of me and my family. We went in to look for a used car and was very satisfied. Jake was very knowledgeable. He took great care of me and my family. More

My new Equinox I had a great experience at Rick Hendrick Chevrolet during the purchase of my 2014 Chevy Equinox . Robert Williamson was very helpful throughout the w I had a great experience at Rick Hendrick Chevrolet during the purchase of my 2014 Chevy Equinox . Robert Williamson was very helpful throughout the whole process. He knew the kind of buyer I was, he listen to my buying needs and my stories about my experiences with other dealership(thank God) I left very happy with my Equinox and still am. The equinox is perfect, payments great . This definitely the best car buying experience I have ever had, great job Robert . More

Great customer service We came in earlier last week to look at a suburban. Jake was more than helpful throughout the entire process and made sure me and my children were co We came in earlier last week to look at a suburban. Jake was more than helpful throughout the entire process and made sure me and my children were comfortable the entire time. Although we dis not end up purchasing that day, I will deffinitly go to Jake when we are ready to make a purchase. More

friendly and upfront Thomas was great...i would recommend. Great place to get a car. Thomas Thornton is upfront and listens. I recommend Rick Hendrick chevrolet to anyone looking for a great deal and excellent Great place to get a car. Thomas Thornton is upfront and listens. I recommend Rick Hendrick chevrolet to anyone looking for a great deal and excellent customer service. More

excellent services I'm very happy with my vehicle and my payment I will definitely refer people to Jessica bell she was a great sales professional this was my 2nd car th I'm very happy with my vehicle and my payment I will definitely refer people to Jessica bell she was a great sales professional this was my 2nd car that I bought from her.. More

JUST ASK FOR CHRIS AND DAN!!! My dad dealt with the "A Team" today - Dan and Chris were simply the best team of dudes I've ever worked with! They didn't mess around! They knew exac My dad dealt with the "A Team" today - Dan and Chris were simply the best team of dudes I've ever worked with! They didn't mess around! They knew exactly what they had to do to get my dad his dream car. They worked hand in hand with us to help us get the best deal! We cannot forget Steve in finance for giving us the interest rate we needed to sign the ______________ Thanks again guys! Best time we've ever had at a car dealership!! More