Rick Hendrick Chevrolet Duluth

Brandon Robinson honestly gave me the best car buying experience. I felt he really wanted me to be happy with a new car and was honest with me at all times. I would recommend Brandon to anyone looking fo experience. I felt he really wanted me to be happy with a new car and was honest with me at all times. I would recommend Brandon to anyone looking for a new vehicle and I will for sure return to buy another car from Brandon in the future! More

I came into Rick Hendrick Chevrolet expecting 100% satisfaction with regards to an unexpected issue dealing with my Chevy Silverado. Unfortunately, I experienced the complete opposite. My truck is und satisfaction with regards to an unexpected issue dealing with my Chevy Silverado. Unfortunately, I experienced the complete opposite. My truck is under warranty and I expected to be in a rental within a couple of hours to be able to go about my day with my family considering my truck needed to be serviced. Instead, my husband, 3 year old son, and I ( I'm currently 7 months pregnant ) dealt with an immense amount of UNPROFESSIONALISM. Specifically from a couple of workers- Mary Poole, who is suppose to be the directing manager in the service area but REFUSED to speak with us, Phillip Armstrong, who was the assistant manager but refused to help us get reimbursement for our rental car, and Blake Palmer, a worker we weren't even in conversation with that decided to make a sly comment and told us to just 'buy another car'. Keep in mind, the truck we brought in was less than 9 months old and we put down 30k cash for this 2020 Chevy Silverado with 14k miles on it. ( BRAND NEW ). Ultimately, we got infuriated after sitting there for 5 HOURS, without any assistance. Then we were told we have to walk to the nearest enterprise to get a rental since there weren't any available on the lot. Refused to bring a car to us, refused to help us in ANY way, refused to be simply professional and respectful. I have contacted Rick Hendrick Corporate Office with emails, calls, and left voicemails. I will be contacting the GM, Tafi Jaji , and I will be locating the HR for this specific dealership. We will never be buying a car from this location or ANY Rick Hendrick dealership in our future, nor will we recommend anyone to purchase from this company. I want to give a simple thank you to Don Peterson, in the service dept. , for doing everything in his power under this incredibly unprofessional and rude management team. Think twice about buying from Rick Hendrick if you are considering. They will be GLAD to help you get the car off the lot, but the moment you need assistance with your vehicle even while its under warranty they give you the least assistance possible. More

Bought on line and everything was fast taken care, I was offered delivery or pick up thanks offered delivery or pick up thanks More

I was greeted with a good reception my advisor took time to meet all my needs Very happy with the service to meet all my needs Very happy with the service More

Great speedy service. Kris Smith was very knowledgeable about service plans and offered great recommendations. Kris Smith was very knowledgeable about service plans and offered great recommendations. More

Brian Henry was great. Definitely will be coming back. Got me exactly what I wanted!! Thank you again Brian!! Definitely will be coming back. Got me exactly what I wanted!! Thank you again Brian!! More

Caiyou was excellent with handling everything. Definitely will come back for future purchases in the future!!! Definitely will come back for future purchases in the future!!! More

Brandon and Rickey worked really hard to make sure we got what we wanted. Renaldo in finance got the paperwork done quickly so we were out the door in a timely manner. This is our 4th purchase from this deal what we wanted. Renaldo in finance got the paperwork done quickly so we were out the door in a timely manner. This is our 4th purchase from this dealership and we will be back! More

3rd visit to this location and what an awesome experience. Jerome really made things happen for me. You guys should give this guy a raise A.S.A.P…. Thank you JEROME!!!!! experience. Jerome really made things happen for me. You guys should give this guy a raise A.S.A.P…. Thank you JEROME!!!!! More

Brandon was a wonderful salesman. Came in to trade up, everything was professionally explained and the process went smoothly. Thanks Rick Hendricks Chevrolet Duluth! Came in to trade up, everything was professionally explained and the process went smoothly. Thanks Rick Hendricks Chevrolet Duluth! More