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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
356 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 356 reviews

June 11, 2023

Jared Hayden has to be the WORST SALES PERSON ever. .. Jared will not return phone calls, emails or text messages... I have excellent credit and a good down payment... All I was trying to do is buy a More

by drbcon27
Recommend Dealer
No
Employees Worked With
Jared Hayden
Jun 25, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We appreciate you taking time to leave us a review.

June 08, 2023

Again great service Stanley is the best truck came back complete and clean it was the best More

by Jdwhite2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stankey
Jun 14, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Jdwhite2009, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations!

June 07, 2023

Tamara could not have been more kind and helpful. The whole dealership was great to work with. I would go back there again More

by Beth C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara
Jun 10, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Beth C, reviews like this give us motivation and help us ensure we provide high-quality care.

May 25, 2023

Fantastic experience buying our Suburban. Our salesman Andrew was great, kept us well informed during the entire purchase process, explained all the features of our new truck. Highly recommen More

by ChristineU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew D’Souza
May 27, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Christineu, reviews like this give us motivation and help us ensure we provide high-quality care.

May 03, 2023

This dealership is wonderful. They treat you like family and welcome you with open arms. Jeff B is a great asset to your company..While I was there I noticed how he helped so man More

by Carguy7618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Barton
May 05, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Carguy7618, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

April 27, 2023

Hendrick Chevrolet Richmond Smooth transaction and very helpful staff made our truck buying experience easy. Shaun Franck and the sales staff gave us their full attention to all our truck purchase ne More

by Laurie Lamb
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
May 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Laurie Lamb! We're so happy we were able to help you out! We're glad to hear that Shaun was able to provide such a great experience for you.

April 20, 2023

Took my truck in to have the aluminum wheel repaired. Thomas and Service did a great job. Getting it done quickly and with beautiful work. More

by Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Apr 23, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Pearson, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond!

April 12, 2023

Thomas in Service helps me 100% every time I am in the dealership for service. More

by Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Pearson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

April 10, 2023

I highly recommend Shaun Franck. He is extremely knowledgeable and was very professional and courteous throughout the process of purchasing our new vehicle. He answered all our ques More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

April 09, 2023

I always get superb service with awesome customer service from the service advisor Nate at Duluth GMC. More

by Ms. Clark, N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Z.
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Ms. Clark, N., we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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